User Management. This goes beyond just setting up a user and providing access. The Salesforce Admin serves as a subject matter expert for user and team needs. They design a Salesforce solution that is customized and ensures a good user experience. Behind this is the goal to improve productivity and increase adoption. Data Management. Putting the right fields in a record and ensuring all the right information is being captured is just a start. Salesforce Admins use their expertise to ensure the data is high quality (no duplications), that the data can be reported on for key business decisions, and that users get the information they need easily. Security. The Salesforce Admin collaborates with your company's IT and security teams to ensure the Salesforce solution aligns with compliance needs and policies. Just as users need to trust that the data is accurate, the company needs to trust that the data is also secure. The admin ensures Salesforce is configured so that users see only what they need to see. Actionable Analytics. Salesforce helps to make building reports simple and straightforward. The Salesforce Admin takes it a step further by ensuring the reports and dashboards built for their company are easy to read and that users can make critical decisions based on the information they're seeing. They help ensure the analytics are aligned with the company's goals. Product Management. This responsibility centers on managing Salesforce like a product, continuing to build on the platform, deliver new features to users, and drive a healthy environment. A big part of this is preparing users for Salesforce Releases and proactively looking for ways to expand Salesforce functionality across your organization. Mastering product management is crucial for making your users more productive and helping them get the most out of new tools and features. In many organizations, Admins may also be asked to evaluate new technologies like CPQ, work across multiple clouds, or take on light architectural responsibilities. While not part of the core responsibilities for all Admins, these skills can be valuable in expanding your impact and career growth.
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.