Senior Claims Handler

We are working with a leading insurance and claims solutions provider who are looking to appoint a Casualty Claims Handler in the Northampton area.

As a Casualty Claims Handler, you will manage a caseload of EL and PL insurance claims, taking responsibility for investigating liability, assessing damages, and achieving fair outcomes. This is an opportunity for an experienced claims professional to gain more autonomy and responsibility, while working with a supportive and established insurance business.

Responsibilities

Handle and investigate casualty (EL/PL) insurance claims from first notification through to settlement

Review, record, and manage claims within policy and compliance standards

Gather evidence, adjust reserves, and explain liability decisions clearly

Negotiate settlements within authority levels

Build and maintain positive working relationships with clients, solicitors, and third parties

Respond to written and phone enquiries promptly and professionally

Support colleagues with general administration where needed

Liability Claims HandlerRequirements

Experience handling EL and PL insurance claims

Ability to evaluate liability, coverage, and recovery opportunities

Knowledge of reserving principles

Strong written and verbal communication skills

Well organised, with the ability to manage your own caseload

Eligible to work in the UK

What's on Offer

Salary up to £35,000

Autonomy and responsibility with professional support

A role within a stable and well-regarded insurance group