AWS VDI Support Engineer

Job Title: AWS VDI Support

Location: Onsite 100%, Houston, TX

Long term Contract

Interview Process: 2 rounds - first level will be a phone interview, client interview will be in-person.

Screening Questions:

Can you please describe your experience with High Performance Computing (HPC) on the AWS cloud?

This role requires you to be onsite 100% in Houston, and you must be local. Is that something you are able to commit to?

Do you have experience setting up and configuring Amazon DCV Windows and Linux VDIs?

Key "Must-Have" Skills:

AWS (Amazon Web Services)

AWS WorkSpaces (2-4 years)

High Performance Computing (HPC)

"Nice-to-Have" Skills:

Amazon DCV

AWS Parallel Cluster

G&G (Geology & Geophysics) applications

ServiceNow (SNOW)

Ideal Candidate Profile:

A candidate with a strong background in AWS and HPC, capable of setting up, configuring, and maintaining AWS VDI environments. The ideal candidate will have experience with Amazon WorkSpaces and DCV, and be able to troubleshoot, monitor, and improve VDI services. They should be local to Houston and prepared for a 100% onsite role.

Summary of Job Description:

The role involves providing RM - AWS VDI Support. Key responsibilities include:

Strong knowledge in HPC (High performance computing on AWS cloud)

Setup/configure Amazon DCV Windows and Linux VDIs

Setup/configure/maintain Amazon DCV pools for shared Linux VDIs

Integrate DCV with AWS Parallel Cluster for 3D visualization workflows in Linux

Setup and support Linux visualization VDIs (DCV visualization nodes) for HPC seismic workflows

Setup and support Amazon DCV Connection Gateway (external access)

Create, implement, and enforce DCV Naming conventions/standards

Customize and maintain Windows Image OS for G&G VDI

Upload/configured/support AWS G&G AMIs

Verify/Tune and improve AMIs functionality with core G&G apps in Linux and Windows VDIs

Setup/configure tools for monitoring/reclaiming/assigning VDIs

Measure key service levels and track performance metrics for key G&G apps running on VDIs

Improve G&G VDI service over time

Create and automate VDI service requests, catalog items, KBs in SNOW

Setup/coordinate implementation of tools to monitor AWS costs and usage

Monitor AWS costs and usage per BU/asset/teams

Troubleshoot VDI issues with different IT teams (first and second level support initially)

Train and setup support standards/KBs for 1st level support.

Team / Reporting Structure Context:

The role is for the Technology Services group within Application Managed Services.

Strong Selling Points of the Role/Company:

Opportunity to work with High Performance Computing (HPC) on AWS cloud.

Hands-on role with AWS VDI and G&G applications.

The role has a 50% chance of extension.