Business Manager

Business Manager

Are you ready to get your career on the right path? Build your Legacy here

Who We Are

At Pennings & Sons we take great pride in providing creative and outstanding residential building and remodeling solutions for our clients! We've been building character into homes for over 45 years. If you live in the Kalamazoo area, you've probably seen our trucks. Come be a part of our outstanding team of talented and professional craftsmen. Here you will be supported to do your best work, encouraged to sharpen your skills, and master your craft. Being a part of our team, you will hear our clients rave about the exceptional quality of our work, and you too can experience a feeling of deep satisfaction for a job well done! People often come to Pennings and Sons looking for a job and stay because they find a fulfilling career where they can learn and grow.

Pennings & Sons is seeking a Business Manager to oversee and enhance the company's quality, productivity, and efficiency through leadership of the Admin Team and office operations. This role is responsible for managing the day-to-day functions of the office, whether carried out personally, through team members, or by coordinating with third-party vendors.

Note: For clarification, please refer to DEFINITIONS AND ACRONYM EXPLANATION at the end of this document.

Job Description:

GENERAL SCOPE:

The 'Five Major Roles' of this position:

LMA the Admin Team (Finance, HR/Payroll, Admin)

Manage the Finance Process

Manage the Payroll/HR/Tax Processes

Manage the Team Support Administrator

Manage Sales Support for P&S Accountability:

The Business Manager reports to and is directly accountable to the Integrator.

The Business Manager directly supervises the Admin Team

Work hours and schedule:

Under normal conditions, the position is anticipated to be a 40-50 hour per week commitment. Periodically, the job will require extra effort and time

The Business Manager will work out of the office from 8:00 am to 4:30 pm

The Business Manager position is a full-time salaried position

Salary and benefits commensurate with experience

Compensation & Benefit package as described in separate Employment Summary IDEAL QUALIFICATIONS:

Must be willing to learn, adopt and follow company core values

Business degree or related professional qualification and experience

Knowledge of or aptitude to learn Microsoft Office Programs, BT and QB software

Proficient in use of smart phones, tablets and/or windows-based computers

Some experience in managing windows-based server networks

Past significant experience in managing HR systems and needs including payroll

Excellent written and verbal communication skills

Organization and planning skills

Problem analysis and problem-solving

Information management

Get, Want, and have the capacity for the roles described below

DETAILED POSITION RESPONSIBILITIES: (To match the 5 main roles listed above)

20% Lead Manage & Hold Accountable the Admin Team (Finance, HR/Payroll, Admin)

Lead & manage the people on this Team to create an environment where accountable employees thrive

Keep clear expectations in front of the team of roles, duties, and values, and communicate these well

Participate in all P&S leadership meetings (POS) (Annual, thirdly, monthly and weekly)

Participate in the hiring, training, coaching, monitoring, and reviewing of this team

Have regular 'conversations' with the team to exchange feedback and measure performance

Complete all POS assigned "Rocks" and to do's 20% Manage the Finance Process

Manage A/P Process

Receive, verify, record, all vendor invoices & overhead receipts

Process and make payments (online or printing checks)

Manage vendor liability, information, and agreements

Maintain billing relationships between company and vendors/trade contractors

Manage vendor/trade contractor set up and updates in QB and BT

Manage the A/R Process

Deposit all receivables to financial institutions

Manage the waiver process

Do all Financial reporting monthly or as needed

Record overhead and business transactions in QB

Manage company credit cards

Make sure all 'No-Go' and warranty files are up to date and closed out in the FT, QB, and BT 20% Manage the Payroll/ HR/ Tax Processes

Work with Payroll / HR staff to ensure all processes and procedures are being completed

Be aware of what's going on to be able to handle Payroll/ HR situations as needed

Know how to operate the Payroll and HR processes to keep tasks functioning if needed

Prepare all reports needed for insurance audits (including trade contractor reports)

Prepare truck mileage, asset details, and health insurance reports for accountant at year end

Prepare and report 1099, and 1096 forms

Make year end GL and property adjusting entries in QB

Manage and facilitate record retention policies 20% Manage Team Support Administrator

Work with Team Support Administrator to ensure roles and duties are being completed

Maintain the quality of clients' first impressions when needed 20% Sales Support for P&S

Intake & screen initial lead requests and lead customer through our process

Gather contact and job information

Decide best salesperson for leads and schedule appointments for sales

Set up and populate customer/ job folders in FT and BT

Download pictures and scan in notes and drawings

Setup proposal forms/launch jobs in BT

Communicate with sales as necessary about job/information

8. Order roof measure-ups as directed by sales

Follow up with customers - confirmation, call backs, rescheduling, drip emails, etc.

10. File No-Go lead files

11. Maintain good customer service / satisfaction

Our core values are Honesty & Integrity, Respectfulness, Commitment to Client Satisfaction, Positive Perspective, and Efficiency & Productivity.

If you appreciate and exhibit our core values, we want to talk to you about employment with Pennings & Sons. Join us to find a career, not just a job. You will work in a place where you will be appreciated by your team and clients, and where your work has a direct effect on the success of the company. Please submit your resume.

This Job Description is a living document and may continue to evolve as the Division grows, technology changes and other circumstances change. The terms of this Document are not intended to be construed as an employment contract. Company Leadership also reserves the right, at its sole discretion, to alter, amend, modify, interpret, and/or temporarily suspend any part of this document at any time and without notification.

DEFINITIONS & ACRONYM EXPLANATION:

P&S = Pennings & Sons

Company= W. Pennings & Sons Inc, d/b/a Pennings &Sons, Pennings Handyman and Pennings Accessible Living

EOS= Entrepreneurial Operating System

POS= Pennings Operating System

P&S Leadership Team= Visionary, Integrator, Managers of Production, Business, Sales, Design, Marketing/IT

PM= Production Manager (P&S)

JS= Job Supervisors

Production (or Field) Staff) =Job Supervisors, Carpenters, Project Specialists, Crew Members, & Helpers

PHM=Pennings Handyman (a Division of Pennings & Sons)

PHM-PM= Pennings Handyman Production Manager

PHM-PS= Pennings Handyman Project Specialist

T&M=Time & Material (a Division of PHM)

PAL = Pennings Accessible Living

BT= Buildertrend cloud-based software

FT = Folder Tree (electronic files)

QB= QuickBooks accounting software

GM= Gross Margin