Solutions Coordinator

Job Description

Salary: 65,000

Solutions Coordinator

On-Site Only Location: Sterling, VA MondayFriday, 7:00 AM 4:00 PM

At Excel Courier, were more than logisticswere a trusted partner in mission critical, high value asset logistics that keep lives and businesses moving. Were looking for a Solutions Coordinator who thrives on getting the details right, keeping the wheels turning, and never backing down from a challenge.

If youre a fast-moving, service-driven problem-solver who takes pride in follow-through and building strong relationships, youll fit right in.

What Youll Do

As our Solutions Coordinator, youll support on-time, high-quality service for our Solutions clients by coordinating the people, training, and resources that make it all work. Youll:

Ensure our daily operations align with client expectations and SOPs

Coordinate and schedule teamsincluding backups when needed

Conduct worksite visits to ensure performance and compliance

Proactively handle training and materials needed for each account

Help recruit and onboard new vendors

Manage documentation and administrative tasks around scope, billing, and communications

Work directly with customers and vendors to build relationships based on trust

Keep operations sharp by identifying and acting on areas for continuous improvement

What You Bring

2+ years of experience in operations, logistics, dispatch, or coordination roles

Proven ability to work in high-pressure, time-sensitive environments

A "no excuses" mindsetwhen something goes wrong, you figure it out and fix it

Strong organizational and communication skills

Experience working with vendors or independent contractors a plus

Confidence working on-site and in the fieldthis is not a desk job

Tech-savvy enough to navigate operational software and maintain accurate records

Job Details

Hours: 7:00 AM 4:00 PM, Monday through Friday

Location: On-site in Sterling, VA (Remote or hybrid is not an option)

Employment Type: Full-time

Why Excel Courier?

Were a team of scrapy, mission-driven people who care deeply about service and getting it right the first time. We offer:

A tight-knit team that supports each other

Opportunities to grow within a fast-moving logistics company

A clear path to make a real impact every single day

Hybrid remote