Reconsideration Officer

Schedule: Full-time

What You’ll Do

Serve as agency manager for the request for reconsideration process for multiple regional offices (i.e., on behalf of agency, formulate & implement policy developing standards & guidelines to effectively process & monitor the appeals by clients to reconsider the original finding in the investigation of their charge of discrimination): receive, log, and monitor requests for reconsideration (e.g., monitors case load to avoid backlog & falling statutes); retrieve regional case investigation & documentation in order to review case investigations in entirety to ascertain whether there are unresolved legal or factual issues or errors as alleged & determine if the original recommendation was appropriate or not (e.g., analyze regional reconsideration assessment, original case report, reconsideration request; may interview Investigators, charging parties, respondents, attorneys or witnesses).

Establish guidelines & time frames for analysis of reconsideration procedures; develop format for recommendation report; develop time line for securing information regarding investigation & the investigator reconsideration analysis for probable/no probable cause findings.

Prepare recommendations based on case analyses (e.g., analysis of case investigation, request for reconsideration, submitted documentation & interviews); present recommendation to Board of Commissioners leading up to a binding legal ruling); prepare weekly production reports based on recommendation process activity (i.e., reconsiderations received & number of recommendations completed & submitted for agenda items).

Attend meetings; communicate with other regions & central office & prepare correspondence (e.g., submit finalized recommendations to Compliance Department for agenda items at regularly scheduled Commission meetings; attend all Commission meetings to present recommendations to the Board of Commissioners & defend recommendations); prepare correspondence resulting from case determinations at commission meetings (e.g., letter of determinations for Final Order); respond orally &/or in writing to requests or questions regarding request for reconsideration recommendations.

Completion of undergraduate core coursework in human resources, business administration, public administration, liberal arts or related field of study; 2 yrs. trg. or 2 yrs. exp. in conducting routine & complex investigations of alleged discrimination which included tracing patterns of discrimination by specific employers & cases involving three or more bases of discrimination & many involved issues; 2 yrs. trg. or 2 yrs. exp. in enforcement of laws against discrimination; valid driver’s license.

-Or 12 mos. exp. as Civil Rights Investigator 2, 69112.

-Or equivalent of Minimum Class Qualifications for Employment noted above

Major Worker Characteristics:

Knowledge of: ORC 4112 & other civil rights laws governing discrimination in employment, public accommodations, housing &/or credit*, investigative & interviewing techniques, agency policies & procedures*, problem solving methods, public relations, human resources; Skill in: active listening, critical thinking, reading comprehension, independent judgment & decision making, use of personal computer; Ability to: deal with many variables & determine specific course of action; prepare meaningful, concise & accurate reports, maintain accurate records.

*Developed after employment

Job Skills: Diversity Management/EEO