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SR. IT Program Manager

Company:
Insight Global
Location:
Clinton Township, OH, 43224
Posted:
November 04, 2025
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Description:

The Portfolio & Program Manager is viewed as a management leader within the organization; guiding a team that provides program and project management and delivery of technology and business initiatives while actively ensuring consistency with company strategy and goals.

Detailed Description:

The individual in this role will be a management and thought leader as well as an expert in the utilization of Huntingtons Project Management Methodology and in the creation of full-scale project plans for the execution of program and project goals and strategies. This role focuses on efforts to sustain, enhance, and establish new capabilities for internal-facing technology solutions focused on leveraging capabilities atop the ServiceNow platform, Asset and Configuration Management, and a long list of internal-facing applications such as Workday. Specifically, this individual will lead a hybrid team of project managers and scrum masters who apply Predictive (Waterfall), Adaptive (Agile), and Hybrid methodologies to accomplish objectives on scope, on time, and on budget.

To be successful the candidate must be driven and well-organized. It is essential for the individual to be self-motivated and tenacious, thrive in a collaborative, fast-paced environment, and drive the project team to complete tasks on agreed schedules. Management will look to this individual to drive the overall coordination, implementation, execution, control and completion of the portfolio to provide thought leadership and mentorship to junior members of their project management team and across the organization. This individual is expected to help lead relationships with the business, cross-impacted IT teams, and third party vendors and must possess the ability to negotiate effectively in the face of sometimes conflicting priorities. Will work to provide input into monthly management report deliverables providing status on the segments overall portfolio health. The ability to build strong relationships and create a positive, high-performing environment will be key to driving results and achieving our strategic goals.

Primary Responsibilities:

Responsible for working with and leading the program / project team to drive the overall coordination, implementation, execution, control and completion of assigned project efforts

Consistently work successfully with core program and project leadership to ensure success

Actively facilitate and participate in the analysis and review of overarching program and project deliverables

Create and maintain the full spectrum of program / project documentation as defined by Huntingtons Project Management Methodology

Lead and coordinate program and project delivery and status with other bank departments / affiliates and third party vendors

Guide and motivate your team of project managers and scrum masters to achieve their full potential; fostering a culture of collaboration, continuous improvement, and excellence

Provide your team with the support, mentorship, and resources they need to successfully deliver complex programs and projects

Facilitate and work with program and project team members to meet established target dates and completion of activities/deliverables

Manage programs / projects within approved budget and schedule

Ensure consistency of accurate program and project status reports on time

Lead the management of program / project change, risk and issue management

Ensure all risks and issues are documented and addressed appropriately

Ensure consistency of full-scale program / project plans and schedules

Ensure consistency to update / maintain program / project information in the project management tool (PPM)

Schedule and facilitate program and project meetings

Actively and effectively communicate with program and executive and senior leadership team members

Ensure all aspects of the program and project documentation is created, reviewed, and approved by the required individuals

Collaborate with the program and project teams on project scope and commit estimates

Understand and consistently follow Huntingtons project lifecycle methodology

Work with minimal to no supervision with latitude for independent judgement and problem solving

Provide mentorship to organization and team members as needed

Management responsibilities for Project Managers and Scrum Masters

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Banking

Bachelors degree

Min. 7 years of experience as a Program Manager

Experience managing in a hybrid environment

Preferred Qualifications:

Experience in Banking or Financial Services

Strong experience utilizing a variety portfolio project management tool (experience with ServiceNow PPM is a plus)

Strong experience creating and tracking project schedules in MS Excel or MS Project

Strong understanding of project lifecycle methodologies and project management processes and standards

Strong aptitude in both business and technology

Excellent verbal and written communications skills; ability to explain project risks and issues, and IT related concepts clearly and concisely to multiple layers of peers and leadership

Highly motivated with strong organizational, analytical, decision making, and problem-solving skills

Ability to work in a fast-paced environment and to handle multiple priorities and effectively prioritize them

Ability to provide strong program and project leadership during periods of uncertainty, ambiguity, and change

Willingness and drive to learn and understand detailed software solutions

High level of professionalism and confidence with the ability to build credibility with leadership, team members, and business partners and establish effective working relationships

Ability to initiate and facilitate change, whether indicated by corporate needs, market or regulatory requirements

Experience leading large, cross-functional information technology programs and project

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