MOBILE SERVICE TECHNICIAN

Job Description

Knowledge, Skills and Qualities

Knowledge – Write up Repair Orders utilizing tablet/technology & Customer Service Experience/Skills

Skills – Oil change, Belts, Wiper Replacement, Multi-point inspection, Filters

change, Tire Rotation, Fluid Change, Brake Pads, Battery Change

Qualities – Open, Trustworthy, Personable, Neat appearance, Good communicator, Confident, Decisive, Organized, Conflict management, Dependable, Adaptable, Thorough

Become the face of our Ford brand and our service experience with Ford Mobile Service. We are building something new and developing trusting relationships. Join our team as we take our service lane out into the community.

We are looking for a self-motivated automotive technician who is personable, dependable and trustworthy. You will help us create and deliver light automotive services directly to customers. You will manage your day in the community traveling to appointments, performing services like recall replacements and oil changes. Top notch training is provided, customer experience and/or hospitality experience desired

Job Description

As a Mobile Service Technician, you will:

Organize and prepare for the day’s appointments

Engage with many different customers each day and represent our dealership and Ford Motor Company

Apply hospitality skills by warmly greeting and engaging with customers

Consult with the customer on work to be performed

Perform a multi-point inspection

Perform the work needed in a clean and efficient manner

Commit to a leave-no-trace clean up

Be a part of an amazing, cutting-edge team working to revolutionize the way we

deliver our service experience!

Benefits Include:

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program including:

Salary and commission packages above local and industry levels

Medical, Dental and Vision Insurance

401(k) availability

Employee discounts on vehicle purchases, parts and service

Paid-time-off

We also offer a group of supplemental benefit plans including, short-term disability, long-term disability, supplemental life insurance

Opportunities for internal career advancement

Full-time