Technical Business Analyst - Fraud & AML

Business Analyst – Fraud & AML SurePay

Location: Hybrid from Utrecht FinTech SaaS Discovery Team Fraud & AML Product Suite

Shape the future of fraud prevention.

At SurePay, we’ve already made payments safer for millions through our IBAN-Name Check. Now, we’re expanding into a new frontier: fraud prevention and anti-money laundering (AML). We’re building a next-gen product portfolio that helps banks detect and stop financial crime before it happens.

We're looking for a Technical Business Analyst to join our Discovery team, where you’ll play a pivotal role in shaping this vision into real, scalable products. If you thrive at the intersection of business, tech, and regulation and love translating abstract ideas into precise, user-centric solutions…this is your moment.

The opportunity

This isn’t a “fill in the Jira tickets” kind of job. You’ll be working upstream, helping define what we should build and why, not just how.

You’ll talk to users, connect with banking fraud and compliance experts, and help the team prioritise high-impact opportunities. You’ll be the glue between product vision, business value, and real-world execution ensuring we solve the right problems, for the right people, in the right way.

What you’ll do

Work closely with Product, Engineering, and Data teams to shape our Fraud & AML roadmap

Translate business vision into product direction, milestones, and prioritised problem spaces

Lead discovery sessions, run interviews with customers and banking experts

Define and refine user stories that capture true business value not just features

Collaborate with technical teams to ensure alignment across systems, data, and architecture

Balance compliance constraints (e.g. GDPR, PSD2, 6AMLD) with user needs and tech feasibility

Bring structure to ambiguity by identifying patterns, gaps, and scalable opportunities

Ensure experiments, prototypes, and early versions are built with the end-user in mind

What we’re looking for

You’re a business analyst who’s fluent in both product strategy and technical conversations. You ask sharp questions, spot inconsistencies, and build clarity in complex, regulated domains. You care about the why not just the how.

Must-haves

4+ years of experience as a Business Analyst or Product Analyst in fintech, banking, or regulated domains

Experience turning vision into requirements, roadmaps, and real-world impact

Strong analytical and problem-solving skills

Confidence in working through ambiguity and driving structured discovery

Ability to facilitate workshops, conduct user interviews, and extract meaningful insights

Product-first mindset. You think in terms of outcomes and value, not just outputs

Knowledge of fraud types, scam tactics, or money laundering patterns (even high-level)

Excellent communicator. You are able to connect business, compliance, and tech

Bonus points

Experience in AML/Fraud tooling

Familiarity with AML or fraud regulations

Worked with banks or PSPs in compliance, security, or fraud domains

Experience in early-stage product teams or greenfield builds

What you’ll get

8% holiday allowance + 8% personal benefits budget (salary, training, or extra time off)

Competitive salary with growth potential

25 holidays + flexible working hours + hybrid setup

NS Business Card & travel costs covered

MacBook Pro, iPhone, and everything you need to do your best work

Pension plan

A diverse, values-led team where your ideas actually shape the product

A chance to build something new with real impact, real purpose, and real ownership

Why now?

This isn’t just a feature update, t’s a new product line. We’re in discovery, building a small and sharp team to shape the future of financial crime detection from the ground up. You’ll be part of the thinking, the testing, and the decisions that set the foundation.

If you're excited by product strategy, technical depth, and solving hard problems in a meaningful space…we’d love to hear from you.

Apply now or reach out to chat.

About SurePay

Founded in 2016

120 employees

30 nationalities

1 office

Flat organisation and no hierarchy

(Business) Casual

SurePay makes payments easier, more personal and even more secure. We are a fast-growing FinTech SaaS company and have secured our Series A funding in September 2021. SurePay stems from an innovation program of Rabobank, started in July 2016 and has been an independent BV since the beginning of 2020. SurePay is backed by two leading investors: Rabo Investments and Carlyle Europe Technology Partners. Both are highly experienced in scaling international B2B SaaS and FinTech companies. Their support reinforces SurePay’s mission to prevent payment fraud globally and accelerate our international growth.

SurePay's core values are; We Care, Build Together, Think Forward and Be Responsible. These core values are the driver's of our culture and can be seen as guidelines on our beliefs and behaviour. It defines what we find important as a company and the way we work together everyday.

We Care: We are a supportive employer and understand that health, family and safety is what really matters. We care about our employees, customers, partners and end-users. Therefore we value creating a safe workspace where everybody can be their authentic self and where we, together, work on the same mission to provide safer payments.

Build Together: We believe in teamwork and strive towards the best results together with employees and customers. Our diversity, both personal and professional, is one of our key strengths.

Think Forward: We are frontrunners and are on top of our game. Our customers can rely on innovative solutions to service their current and future needs. With a problem solving mindset, we anticipate challenges and adapt to a fast changing environment.

Be Responsible: We all contribute to reaching our mission of reducing fraud and misdirected payments, leading to a positive impact on society. We take responsibility, show ownership and make honest decisions.

More information

More information?