OM Bank - Senior Pricing Manager

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

At Old Mutual Bank, we strive to attract great people who are passionate about coming together for a higher purpose- building something unique and aspirational, always aiming to be the best they can be. We are rooted in our purpose of inspiring and enabling our customers to grow and sustain their prosperity.

Our Senior Pricing Manager is responsible for setting, managing, and optimizing pricing strategies across the bank’s CVP — specifically fees, interest (lending & savings), and insurance premiums on bank products, along with rewards/loyalty programmes. All strategies are based on a detailed awareness of where the market is sitting within the customer segments that the bank is operating.

The role ensures the bank balances profitability, competitiveness, regulatory compliance, customer fairness, and strategic growth objectives.

The Senior Pricing Manager will be expected to work closely with the product, risk, treasury, finance, marketing, legal/compliance, credit, data/analytics, operations, and technology teams to design, approve, implement, monitor, and adjust pricing strategies.

KEY RESULT AREAS

Strategic Pricing

Build on and enhance the bank’s pricing philosophy, governance, and framework across the retail and SME segments.

Develop and maintain pricing models (e.g. elasticity models, scenario analysis, sensitivity, margin modelling) to inform decisions

Conduct regular benchmarking and competitive intelligence (local and regional) on fees, deposit rates, lending rates, and reward offerings

Provide strategic input into how fees, interest and rewards positioning can be used as a differentiator in the market

Lead the design and iteration of price and fee changes (annual reviews, ad hoc reaction to market, competitive moves, regulatory changes)

Give input into new product development (e.g. savings, lending, loyalty / rewards) to ensure pricing is built-in from design

Analytics, Modelling & Forecasting

Build and maintain robust financial models: margin projection, break-even analyses, behaviour modelling, scenario / stress testing

Segment customers / accounts by behaviour, profitability, cost-to-serve, and price sensitivity to drive differentiated pricing

Monitor KPIs and metrics (net interest margin, yield curves, fee income growth, reward uptake, cost leakage)

Perform post-implementation reviews of pricing changes (actual vs forecast) and continuously refine the pricing engine

Use data analytics (SQL, Power BI, Python, etc.) to derive insights, trends, and outliers

Governance, Controls & Compliance

Maintain pricing governance: policies, approval processes, audit trails, change control

Ensure compliance with relevant banking regulations (e.g. National Credit Act, Banks Act, regulatory reporting, consumer protection laws)

Work with legal, risk, & compliance to review and approve pricing terms, disclosures, and potential customer impact

Identify and mitigate revenue leakage, arbitrage, mispricing, or abuse in pricing and rewards systems

Implementation & Execution

Drive the execution of price changes: coordinate with required teams to roll out new rates, fees, rules

Ensure correct and thoroughly tested setup and configuration in core systems (pricing & product engines, account systems)

Support the customer facing teams on non-standard pricing requests (exceptions / bespoke deals)

Oversee pricing deviations / overrides and ensure alignment with policy

Maintain and drive rewards / loyalty programme pricing and cost structure (points accrual, redemption rates, breakage, benefit design)

Stakeholder Management & Communication

Engage with senior management and the exco, providing pricing insights, proposals and impact assessments

Collaborate with treasury / funding to align deposit rates with cost of funds and balance sheet strategy

Partner with marketing / channels / digital teams for communication of pricing changes, promotions, and customer positioning

Prepare and present regular reports, dashboards, and business cases on pricing performance and initiatives

Ensure product managers engage actively in the pricing of their products

ROLE REQUIREMENTS

Bachelor’s degree in Finance, Economics, Mathematics, Statistics, Engineering or related field — postgrad / honours / master’s preferred

Minimum 7–10 years’ experience in financial services / banking, with strong exposure to product pricing, interest rate modelling, fee income strategy, or revenue management

Experience with fee & interest pricing in banking, and ideally rewards / loyalty programme economics

Exceptional technical proficiency, including advanced Excel skills, financial modelling expertise, and familiarity with data analytics and database tools

Deep understanding of financial principles, encompassing balance sheet management, cost of funds, liquidity, credit risk, and the broader regulatory landscape

Strong stakeholder engagement capabilities, with excellent communication, influencing, and presentation skills to effectively collaborate across diverse teams and senior leadership

SKILLS AND COMPETENCIES

Strategic Thinking & Business Acumen

Analytical Rigor & Attention to Detail

Decision Making under Uncertainty / Scenario Analysis

Influencing & Stakeholder Management

Change & Innovation Mindset

Integrity, Ethics & Customer Fairness

Collaboration & Cross-functional Execution

Skills

Action Planning, Adaptive Thinking, Agile Project Management, Data Compilation, Data Controls, Executing Plans, Financial Acumen, Identifying Customer Needs, Information Management, Insurance Product Management, Insurance Sales, Legal Practices, Negotiation, Policies & Procedures, Risk Management, Workflow Management

Competencies

Balances Stakeholders

Builds Effective Teams

Builds Networks

Business Insight

Communicates Effectively

Decision Quality

Ensures Accountability

Financial Acumen

Education

NQF Level 9 – Masters

Closing Date

09 November 2025, 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story!

JR-72909