Field Support Representative Location: Vandenberg, CA Job Description: Serve as an FSR Analyst Work side-by-side with analysts to train and mentor users Troubleshoot technical issues and develop new use cases Solve unique and challenging problems Embed with high-impact units to understand their operational and technical needs Help facilitate collaboration across a global enterprise Provide desk-side training to analysts Train analysts/operators in a classroom and operational setting Staff the Help Desk Respond to user requests and work with the engineering team to troubleshoot issues
Provide feedback to the engineering team about product Answer questions from senior leaders Qualifications: 5+ years of intel analysis 3+ years of experience fusing intelligence capabilities in support of operations Experience supporting Space Operations Prior experience with Foundry Gaia or Gotham experience is a plus
Experience training analyst in a classroom setting Strong knowledge of Excel Military/Special Operations experience is a plus Active TS/SCI Security Clearance Job Type: Full-time Salary: $100,000-$140,000 Job Type: Full-time Experience:
Intelligence analysis: 5 years (Preferred)
fusion cell: 2 years (Preferred)
space operations: 2 years (Preferred)
Gotham and/or AIDP: 2 years (Preferred)
Gaia, Foundry, and/or Maven: 2 years (Preferred)
briefing generals and above: 2 years (Preferred)
Security clearance: Top Secret (Required)
Work Location: In person