VP of Engineering

Reporting to the Chief Solutions Officer, the Vice President of Engineering will be a strategic and operational leader responsible for accelerating product development and scaling engineering operations.

This role will directly oversee engineering, devOps, QA, and product delivery teams, drive technology strategy, and ensure our solutions meet evolving market demands with speed, scalability, and quality.

Experience - What we're looking for * Bachelor's degree in Computer Science, Engineering, or related field required; advanced degree (MS or MBA) preferred.

* 12+ years of experience in software engineering, with 5+ years in senior leadership roles.

* Proven track record of delivering SaaS products at scale and driving measurable business outcomes.

* Familiarity with AI technologies and their application in enterprise software building and products.

* Experience with acquisitions/mergers technology strategies, and technology partnerships * Experience in the human services or public sector domain is preferred but not required.

What you'll be doing * Serve as a strategic partner to the Chief Solutions Officer by defining and executing technology strategy that aligns with business goals and evolving trends in the human services market.

* Lead and scale internal and external engineering resources across software development, DevOps, QA, and platform infrastructure.

* Drive best product development practices to increase speed-to-market and responsiveness to customer needs.

* Implement cloud-native architectures and modern DevOps pipelines to support scalable SaaS delivery.

* Collaborate cross-functionally with Product, Design, Services, and Sales to align engineering execution with company strategy.

* Enhance operational efficiency of managed services through technology optimization.

* Set and enforce SMART goals across engineering teams, fostering accountability and continuous improvement.

* Evaluate and integrate emerging technologies (e.g., AI/ML) to enhance product capabilities and operational efficiency.

You may be a good fit for our team if you have the following… * Strategic planning and execution in a SaaS or software product environment.

* Deep expertise in cloud-native architectures, DevOps, agile methodologies, and software engineering best practices.

* Strong leadership and team-building capabilities, including experience managing managers, scaling teams, and leveraging hybrid outsourcing models to flex engineering capacity.

* Excellent communication and collaboration skills across technical and non-technical stakeholders.

* Ability to define and track KPIs tied to product delivery, engineering efficiency, and business growth.

* High emotional intelligence and ability to lead with empathy, candor, and resilience.

What we provide * Medical (includes H.S.A.

option with employer contribution), dental, and vision insurance * Short- and long-term disability * Company paid basic life insurance * 401(k) with 3.5% company match and immediate vesting * Free financial education and consultation * Wellness program that helps you earn lower premiums * Robust EAP program that includes free therapy sessions, lifestyle coaching, legal/ID theft services, and more * 12 weeks fully paid parental leave * Up to $5,000 adoption fee reimbursement * $500 wellness reimbursement after 60 days of employment * Generous PTO policy and 10 company paid holidays * Company paid cell phone plan Find yourself checking a lot of these boxes but doubting whether you should apply?

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification.

At Northwoods, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway.

You may be just the right candidate for this or other roles.

Northwoods is committed to diversity in its workforce and is proud to be an equal opportunity employer.

We are excited to work with talented people, period.

All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national or ethnic origin, gender, age, disability, sexual orientation, gender identity and/or expression, marital or civil status, political affiliation, family or parental status, or any other status protected by the laws or regulations in the jurisdictions in which we operate.

Who is Northwoods?

Northwoods makes software solutions that improve the quality of the life of case managers and social workers in the Health and Human Services (HHS) field.

Recognized as one of Columbus' top places to work, working at Northwoods means being part of a team that's passionate about making an impact on the lives of HHS professionals and the families they serve.

We believe in creating a culture of inclusivity and accountability seeking to hire professional, passionate and driven individuals that believe in the values that we believe in: * Curiosity - Willing to test assumptions, courage to ask questions, and active listening.

* Community - Helping and mentoring each other, celebrating diversity and acknowledging our team members' contributions.

* Resourcefulness - Willing to try and fail.

Asking for help and trusting the expertise of our team.

* Stewardship - Safeguarding Northwoods' values, culture, mission, and resources.

We believe that our team members are all accountable adults, not only to themselves but to each other, and we treat them that way.

Our team works incredibly hard and is proven through dedication to their craft and our mission.

Our Solutions Our products are designed for state and county social care program areas, including child welfare, childcare, child support, economic assistance and adult & aging agencies.

These solutions leverage technology to allow case workers and social workers to easily collect, store, manage, and share case content and data more efficiently.

By simplifying processes, our customers can spend more time engaging with the families they serve, make better informed decisions and achieve better outcomes.

Traverse - A SaaS solution that allows for easy, on-the-go access to case files, case work and interview forms and intelligent insights on case content and materials, which lead to better engagement and better outcomes.

Compass - Compass solution is some of our longer standing software that supports multiple markets for both state and county customers.

Our focus on reducing time wasted on paperwork and administrative burdens allows case workers to better serve families in need.

Case Aide Services - Our trusted team of experienced child welfare professionals becomes an extension of agency staff supporting them with administrative tasks such as referral and records requests, compiling documents for court, and document organization.

Workers can focus on fostering healthier families without sacrificing their own well-being.