EMR Data Reconciliation Specialist

Duties and Responsibilities

Primary Job Functions:

Review and reconcile aging EMR open orders in a timely manner; escalate unresolved orders to office leads or as directed by supervisor.

Notate received order results with appropriate documentation/charting methods.

Manage patient non-compliance letters with appropriate documentation/charting methods.

Review and document direct provider messaging between EMR systems. Task physician liaison/support team to ensure timely management of patient care.

Input monthly provider call schedules into EMR system(s).

Reconcile open appointments weekly or as directed.

Review and update patient portal chart requests daily or as directed.

Daily review and working knowledge of physician's schedules.

Communicate and escalate quality of care or delayed care concerns to practice operations managers or respective supervisor.

Secondary Job Functions:

Support and demonstrate flexibility for ad-hoc projects or special assignments related to patient and/or EMR data.

Attend all team meetings and in services as required.

Maintaining confidentiality of patient, personal and financial information by utilizing HIPAA guidelines and regulations.

Any other tasks as requested by the physician, director, human resource manager, and/or the office supervisor.

Knowledge, Skills, and Abilities

Knowledge of medical terminology.

Knowledge of HIPAA regulations.

Ability to handle a multi-line phone system.

Ability to organize work material and/or charts to ensure accuracy of patient records.

Ability to relate to all levels of patients, staff members as well as external providers and/or agencies.

Neat appearance and professional demeanor and pleasant phone demeanor.

Knowledge of modern office procedures and methods including telephone communications, office systems, and record keeping

Knowledge of modern business communication, including style and format of letters, memoranda, minutes, and reports

Skill to use a personal computer and various software packages

Ability to establish priorities, work independently, and proceed with objectives with little supervision

Ability to handle and resolve recurring problems

Fluent in English.

Credentials and Experience

Must have high school diploma or equivalent.

Prefer 2 years' experience working in a medical environment (office, clinical, or hospital)

Special Requirements

A willingness to learn new tasks and be flexible to work on new priorities as they arise.

Flexibility in working hours willing to work occasional overtime.

Physical Demands

Applies the principles of body mechanics in lifting or moving people, or equipment (occasional).

Must be able to independently lift 25 pounds (occasional).

Physical ability to retrieve and file records in a (6-7 shelf) file cabinet. (Frequent)

Must be able to sit (frequent), stand (frequent), walk (frequent), stoop (frequent), bend over (frequent), and type on keyboard (frequent).

Ability to communicate in person and by phone (frequent).

Work Environment

Office workstation environment with numerous employees.

Equal Opportunity Employer

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