Direct Customer Service Associate

If you’ve ever convinced someone to try pineapple on pizza, then you might just have the persuasive charm we’re looking for! As our Direct Customer Service Associate, you’ll build relationships, solve problems, and occasionally explain why Wi-Fi doesn’t run on vibes alone. By joining our AT&T residential sales crew, you’ll be thrust in a role where your voice matters and your hustle (and charisma) pays off.

Essential Duties of a Direct Customer Service Associate :

Engage with residential customers to promote AT&T products and services.

Provide tailored solutions based on customer needs and preferences.

Convert casual inquiries into loyal subscribers with your smooth delivery.

Troubleshoot basic service issues and escalate when necessary.

Maintain accurate records of customer interactions and sales.

Collaborate with other Direct Customer Service Associates to hit group targets and share best practices.

Stay updated on AT&T offerings and promotions.

Represent Advanced Axis with professionalism and a dash of personality.

Full-Time