Certified Medical Assistant/Front Desk

Job Description

Job description:

*** URGENTLY HIRING PRN & FT Front Desk/Certified Medical Assistants ***

MUST HAVE: Certified Medical Assistant Certification

The Front Desk/ Certified Medical Assistant assists the Nurse Practitioner and staff with documenting the patient encounter into the EMR. They also function to perform various patient care tasks, and exhibit teamwork characteristics with Nurse Practitioners and other staff.

Front Desk/Medical Assistant Responsibilities:

Answers phones

Performs general nursing care to patients by following established standards and procedures

Greets patients and takes them back to rooms

Interviews patients, measures vital signs, and records information on patient charts

May be required to draw and collect blood or urine samples from patients and prepare specimens for laboratory analysis

Prepares examination rooms and maintains daily cleaning list

Filling out procedure consents

Schedules patients for diagnostic testing and follows up to ensure completion of testing

Communicates with patient regarding test results and plan of care by phone or mail as directed by the Physician

Formulates and documents patient care plans, charts, tests, and examination results in the medical record

Prepares patients for diagnostic procedures, explains process, and positions patients to capture images requested by the Physician

Escalates non-routine issues to the Office Manager or Physician

Good attendance is expected of all employees as a normal condition of work

Performs other duties as assigned by the Office Manager or Physician

Front Desk/Medical Assistant Competencies:

Ability to perform EKG's, draw blood, and administer injections

Ability to effectively communicate to staff and patients

Excellent bedside manner and ability to make patients feel at ease. Appears friendly, reassuring, approachable, and caring to patients

Demonstrates sound judgment and composure with the ability to take appropriate action in questionable or emergency situations

Strong computer skills using a medical management software and prior experience with EMR's is highly preferred

Possess a strong work ethic and a high level of professionalism

Ability to thrive in a fast paced environment

Demonstrates initiative, insight, and judgement in decision-making process

Knowledge of medical terminology, medical documentation, and procedures

Educational and Experience Requirements:

High school diploma or equivalent required

One year related Medical Assistant experience (required)

BLS certification required

Current certification as a Certified Medical Assistant (CMA) (required)

Job Types: Full-time, Part-time, PRN

Full-time