Job Description
ITS: Our Story
Our trusted team of professionals strive to provide a level of care and support that make IT experiences simply work, following our mission to provide Trusted IT Solutions. ITS delivers products and services that keep security top of mind, and we take initiative to problem-solve and communicate. For us, Managed IT Services requires teamwork not only within our ITS staff, but also between our ITS staff and clients. We strive to provide the right solutions for our client's unique situations.
Your Role as an Office Assistant
As an Office Assistant at ITS in Monticello, IA, you will play a vital role in the day-to-day operations of our friendly, fast-paced work environment. Your responsibilities will include:
Answer incoming calls and provide light technical troubleshooting (training provided)
Assist our IT team with scheduling installation projects
Monitor/schedule social media and website content
Assist our IT team with inventory and organization of products
Communicate with clients about scheduling and requests for support
Support daily office and administrative operations
What We're Looking For:
Strong organizational, written and verbal communication skills
A team player with a positive attitude, who enjoys creative office culture
Ability to multitask, organize, and prioritize daily and weekly tasks
General interest and knowledge of IT
Get started with our team!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Full-time