Patient Coordinator (PC) - Austin, TX

Job Description

Are you the kind of person who makes everyone feel heard, cared for, and taken care of — even over the phone? Do you thrive on helping people get the answers and appointments they need? This is what we do at Total Primary Care. We’ve built a growing network of 50+ clinics across Texas where providers are heard, patients are valued, and care is proactive, not transactional. We focus on men’s health, family care, and behavioral health- this means your work makes an

We’re looking for a friendly, organized Patient Coordinator to be the first point of contact for our Primary Care practice.

What You'll Do:

Greet patients with warmth — on the phone and in person

Schedule appointments, prior authorizations, insurance verifications and co-pays

Assist with referrals, insurance verification, and patient follow-up

Keep our front office running smoothly while keeping patients smiling

Why You’ll Love Working with Us:

Supportive team that treats you like family

Competitive pay & benefits

A meaningful role where kindness really matters

What We Are Looking For:

1 year of experience as a patient coordinator and/or 1 year of related training or equivalent combination of experience

Working knowledge of medical terminology, procedures and protocols

Positive attitude and high attention to detail

Reliable transportation

If you’re detail-oriented, people-focused, and love helping others — this is your place.

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Full-time