Case Manager

Job Description

We are currently seeking a highly experienced and detail-oriented Case Manager to support our growing Personal Injury team. This role is ideal for someone with strong communication skills, a deep understanding of case management, and a proven ability to manage complex medical records and legal documentation.

Key Responsibilities:

Case Management & Legal Support:

Independently manage a caseload of pre-litigation personal injury cases from intake through settlement.

Coordinate and track the lifecycle of each case, including file setup, ongoing client communication, and legal support tasks.

Analyze and interpret legal documents, accident reports, insurance policies, and demand packages.

Medical Record & Treatment Oversight:

Manage medical treatment timelines and proactively identify gaps or delays in care.

Review, analyze, and summarize medical records to assess case value and liability.

Work directly with providers to ensure timely receipt of bills and records and maintain updated medical summaries.

Client Communication & Coordination:

Serve as the primary point of contact for clients; maintain regular, empathetic, and clear communication throughout the case.

Guide clients through treatment plans, property damage claims, and documentation needs.

Document Preparation & Organization:

Draft and proof correspondence, demands, and other legal documents.

Maintain accurate, up-to-date electronic files and ensure proper documentation of all case activity.

Administrative & Process Management:

Manage deadlines, statutes, and legal calendar tracking.

Identify opportunities to streamline workflow and improve case progression processes.

Requirements:

Minimum 3–5 years of experience in a Personal Injury law firm, with demonstrated ability to manage a full caseload independently.

Deep understanding of personal injury law, medical terminology, and treatment timelines.

Strong skills in medical record analysis and understanding how to build a compelling injury narrative.

Excellent communication and interpersonal skills; capable of handling sensitive client interactions with professionalism and compassion.

Superior organizational skills and attention to detail.

Strong proficiency in case management systems and Microsoft Office Suite.

Self-motivated, reliable, and comfortable working in a remote team-based environment.

Benefits:

401(k) (no match)

Health insurance

Collaborative and values-based team environment

Opportunities for growth and continuing legal education

Schedule:

Monday to Friday

Day shift (no weekends)

Job Type: Full-time

Pay: $20.00 - $33.00 per hour (depending on experience)

Benefits:

401(k)

Health insurance

Experience:

Legal case management: 1 year (Required)

Personal injury law: 1 year (Required)

Full-time

Fully remote