WSG Associate 2 (IT Business Analyst) Traineeship GRIT@GOV

[What the role is]We are seeking an IT Business Analyst associate to help the team drive strategic integration and development initiatives within our workforce development ecosystem. This role focuses on two major projects: integrating the Workforce Development Grant (WDG) into the CommonShop platform and developing an innovative Program Discovery and Referral system with phased delivery commencing September 2026.

[What you will be working on]

The trainee will support the team in the following :

Assist in Business Analysis activities for:

(a) Workforce Development Grant (WDG) integration into CommonShop

(b) Program Discovery and Referral system development (Phased delivery from September 2026 onwards)

Perform business analysis for WDG integration into CommonShop platform, ensuring alignment with existing grant frameworks and future requirements

Design and validate the Program Discovery feature to help businesses find relevant training programmes and grants effectively

Develop the end-to-end user journey for the Referral system, facilitating seamless connections between businesses, training providers, and grant administrators

Map grant processing workflows and identify opportunities for automation and process optimisation

Collaborate with multiple stakeholders to ensure successful integration with CommonShop and other government systems

[What we are looking for]

Knowledge/Skills

Foundational understanding of IT systems, business processes, business analysis techniques, workflow mapping, and process optimisation gained through academic study or internships

Basic knowledge of system integration principles, user journey design, and platform development processes, with willingness to learn government-specific frameworks

General understanding of public sector operations and compliance requirements, with particular value placed on candidates who have working experience in government agencies (Ministry or Statutory Board)

Proficiency in creating process maps, user journey documentation, and business requirements using standard analytical and office applications

Abilities/Aptitudes

Strong interpersonal skills to work effectively with internal teams, external partners, and stakeholders, with ability to build productive working relationships and manage partnerships

Strong logical reasoning skills to map complex workflows, identify process improvement opportunities, and understand system integration requirements

Curious mindset focused on understanding user needs and designing intuitive solutions, with tenacious approach to validating requirements and optimising user experiences

Highly adaptable to changing requirements in phased delivery environments, with proactive approach to managing multiple workstreams and integration challenges

Demonstrates strong learning agility, attention to detail in requirements gathering, and receptiveness to feedback in a dynamic government technology environment

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