Broadband Technician

Job Description

Bring Reliable Internet to Your Community and Build Your Career with Vyve Broadband!

Do you like solving problems, working with your hands, and meeting new people every day? At Vyve Broadband, we connect communities to high-speed internet, TV, and voice services and we’re looking for motivated individuals to join our field team.

As a Broadband Representative, you’ll be the face of Vyve in your community, installing and servicing internet and TV for homes and businesses. No two days are the same one day you might be setting up a new customer with Vyve Gig internet, the next troubleshooting an issue to get a family streaming again. You’ll work both indoors and outdoors, in all seasons, with a supportive team that’s invested in your success.

Why You’ll Love Working Here

Competitive pay + overtime opportunities

Paid training and ongoing technical certifications

Career growth to senior technical and leadership roles

Full benefits package (medical, dental, vision, 401k, and more)

Free or discounted Vyve internet, TV, and voice services if you live in our service area

A fun, team-oriented culture where your work mattersWhat You’ll Do

Install, upgrade, and repair internet, TV, and phone services for residential and commercial customers

Troubleshoot service issues from the network to customer equipment

Educate customers on using their new services and recommend upgrades to fit their needs

Work on a flexible schedule, including occasional overtime and on-call shifts

Operate company vehicles and maintain tools and equipmentWhat We’re Looking For

Great customer service and communication skills

Ability to work at heights, in attics, crawl spaces, and outdoors in various weather

Problem-solving mindset and willingness to learn new technology

Valid driver’s license and clean driving record

High school diploma or equivalent (tech or customer service experience is a plus)

Pay and Benefits

Comprehensive Benefits – Multiple medical, dental, and vision options with 100% preventive care

Peace of Mind – Company-paid life insurance & disability coverage, with voluntary buy-up options

401(k) with Company Match – Save for your future with our competitive retirement plan and employer matching contributions

Wellness Rewards – Earn up to $500/year just for completing checkups & screenings

Extra Perks – Pet insurance, identity theft protection, legal assistance, and more

Support Anytime – Free 24/7 telemedicine & virtual counseling for you and your family

Growth Opportunities – Leadership development, professional sales training & ongoing learning

Join Us

Equal Opportunity

Vyve Broadband is an equal opportunity employer. We do not unlawfully discriminate based on race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, reserve or National Guard status, or any other protected status under applicable law.

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Full-time