Patient Service Rep APP (Ashland Orthopedics)

Additional Position Details: FTE: 1.000000 Full Time Primarily Mon - Fri / 8AM - 5PM For this role, we will consider candidates at either the Patient Service Rep 1 or Patient Service Rep 2 levels.

Requirements and wages for each level are noted below.

Starting Wage: PSR1- $16.99-$23.38 per hour, depending on experience PSR2- $18.09-$24.88 per hour, depending on experience Position Summary The Patient Services Representative (PSR), under general supervision, is a multi-tasking position performing a variety of support functions for a department and/or program.

Duties may include all or part of the following: greeting, instructing, and directing patients and visitors; scheduling, registering, and obtaining preauthorization for treatment from insurance, Medicare, or other agencies for patients; serving as liaison between patient and medical support staff; functioning as cashier, receptionist and referral clerk as well as maintaining records and completing data entry; monitoring office services and supplies.

The Patient Service Rep 2 will ensure all provider schedules are appropriately populated, telephones are responded to according to established protocols, and complete registration information is captured before, or during each patient visit.

Collaborative interaction with patients, physicians, other staff members, and management, patient satisfaction, and accurate processing of all front-end functions are integral to the success of this position.

Qualifications Required experience for the Patient Service Rep 1 level: * High school diploma or equivalent education, required * Previous clerical, administrative, healthcare, or customer service experience, required Required experience for the Patient Service Rep 2 level: * High school diploma or equivalent education, required * Minimum 2 years of relevant front-desk customer-related experience, preferably in a healthcare setting, required Total Rewards Package * Earn a competitive and progressive salary * Benefit from health plans that are focused on health and wellness, including medical, dental, vision, and wellness, beginning within 30 days of hire * Plan for your future with a retirement package that includes up to 6% employer contribution * Experience a healthy work-life balance with our generous earned time off (ETO) * Continue to enhance your education through our tuition reimbursement and tuition repayment plans At Asante, we are guided by our values below.

Explore Asante more by visiting Excellence - Respect - Honesty - Service - Teamwork Asante is an equal opportunity employer.

We are committed to employ and advance in employment women, minorities, qualified individuals with disabilities and protected veterans.