ServiceNow Business Analyst

Role: Business Process Analyst

Location: Columbus, OH

Job Description:

Experience as a Business Process Analyst or similar role.

Strong experience with ServiceNow platform; hands-on configuration or workflow design is a plus.

ServiceNow Certified System Administrator (CSA) certification is required.

Additional Business Analyst certifications such as CBAP, CCBA, PMI-PBA, or equivalent are required.

Excellent analytical, problem-solving, and communication skills.

Proven ability to work effectively with cross-functional teams.

Experience with process modelling tools and methodologies.

Strong organizational and time management skills