Senior Product Manager, Growth

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At Scribd (pronounced “scribbed”), our mission is to spark human curiosity. Join our team as we create a world of stories and knowledge, democratize the exchange of ideas and information, and empower collective expertise through our four products: Everand, Scribd, Slideshare, and Fable.

We support a culture where our employees can be real and be bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize the customer. We believe in balancing individual flexibility and community connections. Our flexible work benefit, Scribd Flex, allows employees to choose the daily work style that best suits their individual needs. Because we prioritize intentional in person moments to build collaboration, culture, and connection, occasional in person attendance is required for all Scribd employees regardless of location.

We are hiring for “GRIT” – the ability to set and achieve Goals, Results, Innovation, and Teamwork. We want someone who showcases the capacity to set and achieve goals, deliver results, contribute innovative ideas, and positively influence the broader team.

We are seeking a talented Senior Product Manager to join our Growth product team, a role that sits at the core of our subscription based business. This crucial role focuses on refining our funnel strategies to boost subscriber retention and reduce churn. The successful candidate will leverage deep understanding of data driven experimentation, user behavior, and market trends to implement effective growth tactics and retention mechanisms. Your efforts will directly impact our customer experience and business results, reaffirming our commitment to offering the best subscription service to inspire the world through stories and knowledge. You Will

Lead the development and execution of product strategy and vision to increase subscription growth and improve retention rates, leveraging insights into customer behavior and market trends.

Continuously optimize the subscription journey, identifying pain points and opportunities to improve the user experience and increase conversion.

Leverage data and analytics to guide decisions, identify growth opportunities, and establish clear success metrics.

Drive product strategy in ambiguous settings, employing product management frameworks to clarify objectives, mediate diverse viewpoints, and propel product growth and user engagement.

Understand customer needs and behaviors by conducting research, data analysis, and usability testing to inform strategies to reduce friction along the key steps of customer journey.

Collaborate cross functionally with Design, Analytics, Product Marketing, Engineering, and Customer Service teams. You Have

5+ years of experience in product management, with 2–3 years in a Growth role, preferably in a subscription business.

Deep knowledge of growth experimentation tactics, with a strong understanding of the customer journey, and a proven track record of driving subscriber growth and retention.

Strong proficiency in data analytics, A/B testing, experimentation, and funnel optimization.

Experience developing pricing and packaging strategies that drive revenue growth and deliver strong global price to value for users.

Experience working with loyalty programs.

Knowledge of product management frameworks and their practical applications.

Familiarity with user experience best practices, with a keen eye for intuitive design and user journeys. Experience conducting user research and usability testing.

Exceptional cross functional collaboration skills.

In the United States, the salary range for this role is between $139,000 and $216,500 in the San Francisco market. In other California markets, it ranges between $114,500 and $205,500. In Canada, the range is between C$145,000 and C$192,500. Compensation is based on local cost of living benchmarks. This position is also eligible for competitive equity ownership and a comprehensive benefits package. Benefits, Perks, and Wellbeing At Scribd

Healthcare Insurance Coverage (Medical/Dental/Vision): 100% paid for employees

12 weeks paid parental leave

Short term/long term disability plans

401k/RSP matching

Onboarding stipend for home office peripherals & accessories

Learning & Development allowance and programs

Quarterly stipend for Wellness, WiFi, etc.

Mental health support & resources

Free subscription to the Scribd Inc. suite of products

Referral bonuses

Book benefit

Sabbaticals

Company wide events

Team engagement budgets

Vacation & personal days

Paid holidays (incl. winter break)

Flexible sick time

Volunteer day

Company wide employee resource groups and programs fostering an inclusive and diverse workplace

Free access to best in class AI tools to boost productivity, streamline workflows, and accelerate bold innovation

We want our interview process to be accessible to everyone. You can inform us of any reasonable adjustments we can make to better accommodate your needs by emailing at any point in the interview process.

Scribd is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage people of all backgrounds to apply, and believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. #J-18808-Ljbffr