Epic Analyst (Information Technologist 3)

Schedule: Full-time

Please note: Effective October 1, 2025, the Ohio Department of Mental Health & Addiction Services has transitioned to its new name—the Ohio Department of Behavioral Health. This change reflects our continued commitment to providing comprehensive, person-centered care that addresses the full range of behavioral health needs for Ohioans. All positions and services now fall under the Ohio Department of Behavioral Health as we move forward in serving individuals, families, and communities across the state.

About Us:

DBH Information Services is the technology arm of the third largest cabinet level agency in the state of Ohio. We develop and support technology for several critical business solutions used by the agency as well as by county and local behavioral health care providers across the state.

What you’ll do at DBH:

The Epic Analyst - HIM (Health Information Management) is responsible for the implementation, support, and optimization of Epic’s Health Information Management module, including Release of Information (ROI), Deficiency Tracking, Identity, Coding and Document Management. This role ensures that HIM workflows are fully integrated into the electronic health record system, supporting compliance with regulatory standards, improving documentation practices, and enhancing access to health records. The analyst partners closely with HIM leadership, IT teams, and clinical departments to maintain secure, accurate, and efficient information management processes.

Key Responsibilities:

• Configure, build, test, and maintain Epic HIM modules, including Release of Information (ROI), Deficiency Tracking, Identity, and Coding.

• Collaborate with HIM leadership and operational users to assess current workflows, identify improvement opportunities, and translate business requirements into Epic functionality.

• Ensure compliance with regulatory requirements (e.g., HIPAA, CMS, Joint Commission) in all HIM related Epic configurations.

• Support release of information processes and chart corrections using Epic tools.

• Work with Identity Management to resolve patient issues and maintain record accuracy.

• Coordinate and execute testing plans for system upgrades, and patches.

• Troubleshoot system issues and provide prompt support to HIM users.

• Develop reports and dashboards related to HIM metrics.

This is an hourly position covered by the OCSEA/AFSCME bargaining unit (union), with a pay range of 33 on the OCSEA Pay Range Schedule. Normal working hours are 8:00am to 5:00pm. This position is located within our Office of Information Services, headquartered at the James Rhodes State Office Tower, 30 East Broad Street, 33rd floor, Columbus, Ohio 43215.

Unless required by any applicable union contract and/or requirements of the Ohio Revised Code, the selected candidate will begin at Step 1 of the pay range schedule listed above, with an opportunity for pay increase after six months of satisfactory performance and then a yearly raise thereafter.

Position Qualifications

The following are the minimum qualifications for this position. For further consideration, applicants must clearly identify how qualifications are met within the education and/or experience sections of the application.

The ideal candidate, at minimum, must have the following:

Alternative 1:

• Completion of undergraduate core program in computer science or information systems

And

• 12 combined work experience in multiple areas of assigned responsibility (e.g., infrastructure, database administration, software development, business process analysis) as specified by the agency position description & job posting.

Alternative 2:

• 36 mos. combined work experience in multiple areas of assigned responsibility (e.g., infrastructure, database administration, software development, business process analysis) including 12 mos. combined work experience as specified by the agency position description & job posting.

Or

• equivalent of minimum class qualifications for employment noted above.

Additional preferred qualifications:

• Epic HIM (health information management) certification.

• Strong knowledge of HIM operations, workflows, and regulatory requirements.

Primary Job Skill: Desktop Support

Technical Skills: Information Technology

Professional Skills: Critical Thinking, Customer Focus

Required Educational Transcripts

Official transcripts are required for all post-secondary education, coursework, or degrees listed on the application. Applicants must submit an official transcript before receiving a formal employment offer. Failure to provide transcripts within five (5) business days of the request will result in disqualification from further consideration. Transcripts printed from the institution’s website will not be accepted. DBH reserves the right to evaluate the academic validity of the degree-granting institution.