Director of Community-Based Services

Job Description

The Director of Community-Based Services will oversee clinical supervision, administrative assistance, and program development across key service areas including the FAM program (families), WISE program (elderly and disabled and medically compromised), and School Services (school-aged children). This leadership role requires a dynamic individual experienced in managing multidisciplinary teams, streamlining workflows, and expanding community outreach to improve client outcomes and practice productivity.

Key Responsibilities

Clinical and Administrative Supervision

Provide direct supervision and support to clinicians and administrative assistants in community-based programs.

Ensure compliance with clinical standards, ethical guidelines, and organizational policies.

Facilitate professional development and performance evaluations to foster growth and accountability.

Program Development and Management

Leading the ongoing development and refinement of the Families are Made (FAM), WISE, and School Services programs.

Collaborate with clinical teams to identify service gaps and create innovative solutions to meet client needs.

Monitor program outcomes and adjust strategies to maximize effectiveness and client satisfaction.

Community Outreach and Partnerships

Build and maintain strong relationships with community organizations, schools, healthcare providers, and other stakeholders.

Represent the practice at community events, meetings, and networking opportunities to enhance visibility and referral sources.

Develop outreach strategies tailored to diverse populations to increase program participation and community impact.

Operational Leadership

Strengthening workflows and operational processes to increase efficiency and productivity across community-based services.

Collaborate with administrative staff to manage scheduling, billing, and documentation processes.

Utilize data and feedback to implement continuous quality improvement initiatives.

Qualifications

Master’s or Doctoral degree in Social Work, Psychology, Counseling, or related mental health field.

Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), or equivalent clinical licensure required.

Minimum of 5 years of clinical experience working at least 2 of the three: families, elderly and disabled populations, and school-aged children.

At least 3 years of management or supervisory experience overseeing clinical and administrative teams.

Proven track record in program development, community outreach, and partnership building.

Strong knowledge of mental health services, evidence-based interventions, and community resources relevant to FAM, WISE, and school-based programs.

Excellent communication, organizational, and leadership skills.

Ability to analyze data and implement workflow improvements that enhance team productivity.

Proficient with electronic health records (EHR), scheduling software, and Google Business Platform

Preferred Skills

Experience working within private practice settings or community mental health organizations.

Familiarity with budgeting to support program expansion.

Has experience providing in-home therapeutic and supportive services.

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Full-time