Banqueting Supervisor

A Banqueting Supervisor is responsible for supervising Conference and Banqueting operations to deliver an excellent Guest and Member experience while assisting with meeting department targets.

What will I be doing?

As a Banqueting Supervisor, you are responsible for supervising Conference and Banqueting operations to deliver an excellent Guest and Member experience. A Banqueting Supervisor will also be required to delegate tasks in line with function sheets and assist with meeting departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

Supervise Conference and Banqueting operations

Communicate and delegate in line with daily function sheets

Able to work in all areas of Conference and Banqueting including Bar, Restaurant, and Room Service

Welcome guests in a polite and friendly manner

Follow cash handling procedures

Manage guest queries in a timely and efficient manner

Ensure cleanliness of work areas

Plan, organise and control the daily operations

Ensure compliance of brand standards

Represent needs of the team

Assist Food and Beverage with achieving financial targets

Assist with annual and mid-year appraisals with team members under your responsibility

Comply with hotel security, fire regulations and all health and safety legislation

Comply with local licensing laws

Be environmentally aware

Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

A Banqueting Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Previous Conference and Banquet experience

Committed to delivering high levels of customer service

Positive attitude

Good communication skills

Flexibility to respond to a range of different work situations

Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Experience in the hotel industry

Experience in supervising and/or delegation

Willingness to develop team members and self

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Schedule: Full-time