Lead Support Worker

Lead Support Worker

Earn £13.21 to £13.63 per hour, £25,838 to £26,645 per annum [pro rata] and great benefits including Health Cash Plan

Permanent, part time (18 hpw), on a 4 week rolling rota

Working across Blyth Northumberland

We can’t offer a CoS for this role

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our Lead Support Worker, you’ll be at the heart of supporting our customers who have complex mental health needs to develop their skills to live more independently in the community. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know!

What you’ll do

Creating support plans with your customers and coordinating our small team of Support Workers working to the plans.

Supporting customers with complex mental health, learning disabilities and/or dual diagnosis.

Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.

Carrying out risk assessments, support planning, goal setting and regular reviews.

Cuppas, chats and catch ups. There’s no rushing from one customer to the next here! Plenty of time to collaborate with colleagues too.

Why join us

This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s top 10 Great Places to Work!

You have

Passion to support our customers to live their best life, working collaboratively with an eye for detail.

Experience of creating person-centred support plans and supporting colleagues in working to work to the plans.

Experience of coordinating and assessing customer referrals.

The ability to work on your own initiative, remain calm under pressure and have a resilient approach

To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!

The practical bits

Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.

Working on a 4 week rolling rota, with shifts between the hours of 8am and 8pm.

Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.

You’ll need an Enhanced DBS check done and we pay for that.

What’s in it for you?

34 days leave, rising to 39 (this includes bank holidays and a “me day”)

Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more

Matching pension contribution (up to 7% and life insurance of 3x basic salary)

Instant pay access with Stream

800+ discounts on shops, holidays, days out, tech and more

Find out more

Click APPLY NOW to see our Support Coordinator Job Description, (what we call the role internally!) find out about us, for help to apply and our benefits. Roles can close early, so don’t wait. For reasonable adjustments email .