Customer Service Install Coordinator

Window World seeks energetic and customer centric individual to fill role of Customer Service Install Coordinator at our Pittsburgh Window World location. Join the Moran family and their team to help create a lifelong experience for our customers. The Moran family and their group of seven Window World locations offers you a family culture where you will feel right at home. Get training and ongoing support to help you grow in your position!

THIS IS NOT A REMOTE POSITION.

Incentives based on measurables and attendance

Group team building quarterly meet-ups

Weekly meet ups with your team to talk about ideas, issues, & solutions

Yearly family picnics/parties to meet all of our 7 store’s team members Benefits:

401(k) with matching

Health insurance

Dental insurance

Vision insurance

Paid time off

Paid Holidays

Professional development assistance

Employee discount Job Responsibilities:

Manage the schedule of our installation teams

Set the installation schedule with the goal of optimum product installation daily within a manageable distance

Contact our valued customers to schedule their installation

Maintain communication between customers and installation teams

Manage loading lists of product and accessories to schedule installation, making sure all inventory is on hand and ready to install

Researching and pulling permits for projects Qualifications:

Pleasant personality with energetic spirit

Prior customer service experience is essential

Prior data entry skills are preferred

Strong attention to detail

Ability to learn and adapt quickly