Application Development Manager

To manage and guide the Information Technology team by providing strategic solutions to effectively meet the business strategic objectives and goals

Provide input into the budgeting process and monitor utilisation for the financial year according to the operational plan

Produce or review budget reports to make sure they accurately reflect work activity

Ensure financial documentation is maintained to support accurate record keeping and future legislative requirements

Escalate potential budget risks that may lead to increased costs or financial losses

Present work proposals on planned activities that will require financial resources

Allocate and approves expenditure

Collate, analyse and evaluate data and information to forecast expenditure and cash flow trends and make recommendations to improve budget

Ensure full understanding of customer needs to deliver a quality service

Ensure customer service solutions are aligned to the business operational plan; Organisational values and service standards

Communicate how customer service solution will be implemented and secures buy-in

Ensure product knowledge and advice is technically accurate and provide customers with relevant information to keep them informed of products and service options

Ensure resolution of customer queries and complaints timeously and ownership of issues

Analyse customer feedback to help improve customer service

Propose ideas to improve customer service

Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in

Engage in cross-functional relationships to obtain and to provide work support

Improve business decisions by providing accurate and reliable business intelligence (information) together with analysing trends and data

Provide regular reports on delivery of services against agreed service level agreements and in terms of overall customer targets

Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities

Provide input into the development of the busines area tactical strategy in achievement of the overall business strategy

Develop and implement an area operational plan in achievement of Business objectives

Understand competencies and skills required for own and employee's development and performance

Identify development needs and select effective solutions to address own and employee development needs

Ensure that each employee prepares a personal development plan that is implemented and reviewed as required

Provide on the job coaching and guidance

Manage team delivery against goals in the area of responsibility

Manage performance moderation, disciplinary action, recognition and retention processes in line with HR policies and procedures

Participate in Talent Management practices and processes in line with HR policies and procedures

Implement employment equity plan targets in all recruitment and employee movement activities

Manage performance of employees by clearly defining goals and objectives and providing direction, coaching and regular feedback

Ensure skills are transferred in specific functions Ensure conflict resolution and respond to any complaints or concerns

Set relevant stretch goals for team and motivate achievement

Lead a development culture where information regarding successes, issues, trends and ideas are actively shared

Build and sustain collaborative working relationships with relevant peers and stakeholders to achieve productivity synergies

Lead specialist communities of practice and contribute positively to own and organisational knowledge improvement

Experience and Education

Grade 12

Degree in IT

5 + years as an Application Developer

3 + years in Managing a team of Developers

Experience in : Java SE/EE, Spring Boot, Hibernate, REST APIs, SQL/NoSQL, DevOps, secure coding

Process Knowledge in Agile/Scrum, SDLC, code review, version control

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

07/11/25

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

R42230