Lead Support Worker

Lead Support Worker

Earn £13.21 to £13.63 per hour (£25,838 to £26,645 per annum) plus 34 days leave (rising to 39) and health cash plan worth over £1140

Permanent, full time (37.5 hpw) potential flexible working

Stroud and Gloucester

We can’t offer a CoS for this role

Home, a place where you belong

Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for.

You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs.

What you’ll do

Lead support planning and coordinate our Support Workers to deliver person-centred support

Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads

Support Customers with daily tasks like budgeting, cooking and attending appointments

Work with multi-agency teams to safeguard and empower our customers

Help customers build independence and prepare for their move-on into the community

Why join us

This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s top 10 Great Places to Work!

You have

Passion and experience in supporting others ideally in a supported housing setting

Level 3 Diploma in Care or equivalent experience (or are willing to work towards it)

Experience assessing referrals and coordinating support

The ability to work under your own initiative, remain calm under pressure and have a resilient approach

You’ll be supporting our customers who are experiencing homelessness and other complex needs

The practical bits

We work on a rolling rota covering services 8am to 8pm and every third weekend, however we’re flexible and can agree your working pattern with you

You’ll manage your own diary to work from our property in Stroud, and also with the team in Gloucester

You need an Enhanced with barring list (we pay)

A vehicle insured for business use (and a license!), we’ll pay for any business mileage

What’s in it for you?

34 days leave, rising to 39 (this includes bank holidays and a “me day”)

Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more

Matching pension contribution (up to 7% and life insurance of 3x basic salary)

Instant pay access with Stream

800+ discounts on shops, holidays, days out, tech and more

Find out more

Click APPLY NOW to see our Support Coordinator Job Description, (what we call the role internally!)find out about us, for help to apply and our benefits. Roles can close early, so don’t wait. For reasonable adjustments email .

Central Supported Portfolio 701

Full-time