Product Delivery Associate - Operations

Description

Play a crucial role in transforming ideas into functional products, while navigating through complex challenges. Develop your skills, contribute to meaningful change, and propel your career in an environment that values growth and learning.

As a Product Delivery Associate in Consumer and Community Banking, you enable the release of products and features by overcoming obstacles. As an emerging member of the team, you work across the organization and enable the product to continuously deliver value, while gaining skills and experience to grow within your role.

Consumer & Community Banking (CCB) Operations Product organization provides critical cross-line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees. As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions. Along the way, you’ll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility.

Job responsibilities

Supports delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies

Contributes to change management activities across functional partners and documents adherence to the firm’s risk, controls, compliance, and regulatory requirements

Documents blockers and impediments to aid with dependency management and resource availability

Collaborates with the Product Delivery Manager to engage stakeholders and cross-functional partners to manage dependencies and timelines

Required qualifications, capabilities, and skills

2+ years of experience or equivalent expertise in product management, project management, or a relevant domain area

Demonstrated experience or equivalent expertise in product management, project management, or a relevant domain area

Exposure to operational management and change readiness workstreams

Preferred qualifications, capabilities, and skills

Emerging knowledge of product release and deployment processes