Free People Assistant Store Manager - Edinburgh, Scotland

Location

This position is located at 94 George Street, Edinburgh,, EH23DF United Kingdom

Role Summary

To create a unique, innovative and inspirational customer experience; encompassing the Free People lifestyle and brand image, while maintaining all store operations and goals, resulting in driving sales and ensuring a profitable store.

The Assistant Store Manager will partner and support the Store Manager and the Assistant Visual Manager. They will have an open and direct line of communication with the District Manager in order to most effectively hold a firm knowledge of overall brand direction and focus

What You'll Be Doing

People

Lead, mentor and motivate the team regarding all aspects of leadership, visual execution and expectations through:

Consistent and continual feedback and accountability

Promoting sense of ownership and delegation

Team involvement and strategic planning

Morning and any all store staff meetings and trainings

Manage and motivate a high level of Customer Care utilizing all resources and initiatives

Partner with Store Brand Leader in performance appraisals and setting goals, with timely follow-up, in order to ensure employee development

Facilitate hiring and recruiting; actively attracting and attaining talent

Partner with the Store Brand Leader with new hire onboarding, training & development plans

Lead by example to set bar for employee productivity

Serve as a proactive mentor, teacher and problem solver for sales team

Identify and develop internal talent for succession planning

Develop and enhance the selling culture within the store

Process

Maintain business awareness, and drive sales in order to achieve and exceed goals

Complete all planning objectives in partnership with District and Store level management

Adhere to and support Typical Week structure by facilitating scheduling and zoning needs in partnership with management team

Promote and maintain a high standard for overall Customer Care, Operations and Loss Prevention

Prioritize and delegate tasking to ensure objectives are completed in a timely manner

Drive the restock process in partnership with management to maintain stock levels and sell-through awareness

Educate the staff on all home office communication and initiatives

Communicate performance observations and offer feedback to district point people

Work closely with product receiving team to uphold stock room standards

Actively MOD and manage all operational aspects of the store

Uphold all company policy and procedure

Presentation

Utilize and manage the use of weekly sales reports to track, analyze and communicate business results, as well as determine strategies to maximize sales

Execute and/ or delegate all weekly operational and visual objectives

Effectively manage and educate the staff on all accessible training processes that will result in consistent visual standards and execution

Maintain an awareness of brand aesthetic and relevance to the store environment and communicate with team

Communicate product performance observations and offer feedback to District Brand Leader.

What You'll Need

Strong people management and leadership skills

Good business acumen and ability to achieve visual and operational excellence

Critical thinking skills and a passion for continually evolving and innovating

Well-rounded leader with a proven record of hiring and developing creative and operational talent

Experienced in coaching, counseling & conflict resolution

The Perks

Work Life Balance:

‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement

Wellbeing:

Employee Assistance program to support with mental, physical and financial health

Discount off external gym memberships

Private Medical Insurance for eligible employees

Employee Discounts:

Up to 40% employee discount at all URBN Brands

Travel:

Season ticket loan for eligible employees

Cycle to work scheme for eligible employees

Continued Development:

We offer structured support within the business alongside continued learning and development

#FreePeople

Equal Opportunity Statement

URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Full-Time