Head of People, Malaysia

Head of People, Malaysia

Brand: HSBC

Area of Interest:

Location:

Kuala Lumpur, Federal Territory of Kuala Lumpur, MY, 55188

Work style: Hybrid Worker

Date: 28 Oct 2025

**Some careers shine brighter than others.**

The People team leads the implementation of the Group’s people strategy in line with business objectives. It facilitates talent management, succession planning and employee mobility while defining and overseeing frameworks that support employee performance management, reward, learning and development, resourcing and engagement.

We are currently seeking a high caliber professional to join our team as **Head of People, Malaysia.**

**Role Purpose**

The Head of People Malaysia provides strategic People leadership to the business to align the people plans with the business strategy and drive the implementation of people processes to enable business performance.

You will provide the Bank’s strategic direction and stewardship for the People function. This role reports to the Head of People Asia and Middle East and CEO HSBC Malaysia. You will also be a member of the Asia and Middle East People leadership team and Malaysia Executive Committee.

**Principal responsibilities**

+ Act as the Senior People Leader for HSBC Malaysia, supporting the Country CEO and the Head of People, Asia and Middle East on the components of People strategy to drive sustainable business performance and growth.

+ Partner with the HSBC Malaysia Executive Committee to align the People strategy with the Country Strategic Plan across all global businesses and functions

+ Steward, challenge, advice, monitor and report on People strategy execution and operational people matters.

+ Act as a change agent, drive people practice in culture and organization development, critical capability building, leadership development, talent management and succession planning, competitive resourcing strategy with differentiated employer value proposition and employer branding.

+ Drive change in the People function to bring about improvement in service delivery and operational efficiency that delivers superior colleague experience.

+ Foster an organisational culture that delivers working environments built on the principles of inclusion, employee well-being, employee development and HSBC values.

+ Provide country input to Global People Policy and product design and deployment plans for the region to ensure smooth execution across the whole portfolio of business lines in Malaysia.

+ Coach to develop and enhance leadership and people manager capability to ensure the effectiveness of key succession plans and effective executive resourcing to move talent and high performers into key leadership and key contributor roles.

+ Provide strong leadership to the Malaysia People Leadership Team and formulate plans to deliver people strategies across the organization.

+ Lead all relevant employee relations/engagement, related regulatory and compliance matters and the management of People operational risks.

+ Engage and interact effectively with the Board members and manage local regulators / unions on People related matters and issues.

+ Leadership and Teamwork

+ Build trusted relationships with senior leaders to shape and deliver people outcomes

+ Role models inclusiveness, agility, and high-performance leadership aligned to HSBC values

+ Creates space for honest dialogue, feedback and collaboration

+ Supports others with clarity, agility and resilience

+ Works effectively across matrixed structures and regional teams

Qualifications

+ Senior leader with a strong vision and commercial mindset.

+ Deep functional expertise and mastery of People competencies including business impact, effective relationship and consultancy, operational excellence and change management.

+ Strong business stakeholder partnering skills and customer focus, strategic mindset, seasoned and professional judgement and counsel for the business, empowering team leadership and seamless collaboration with senior management.

+ Proven track record in leading the People Function of a large “Blue Chip” or equivalent multinational organization, developing talents, raising standards within the function and improving the profile of People within an organization, preferably with experience in Asian market.

+ Strong influencing skills, communication skills and the stature and credibility to effectively interact with senior business executives across the organisation.

+ Interpersonal style that elicits trust, open mindedness, and co-operation and that builds effective, collaborative working relationships at all levels.

+ Deep understanding and experience across unionised environment.

+ High level of personal integrity and values in line with HSBC core values.

**Opening up a world of opportunity.**

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HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

**Issued by HSBC Bank Malaysia Berhad**