Production Office Coordinator

Production Office Coordinator – 18-Month Fixed-Term Contract (Maternity Cover)

Location: Newcastle-under-Lyme

Hours: Monday to Friday, 8:30 AM – 5:00 PM

Salary : £25,500 per annum

Role:

Our client is looking for an experienced Production Office Coordinator to join their team on a fixed-term, 18-month contract, covering maternity leave. This role is ideal for someone with experience in administration and quotations.

Key Responsibilities:

Provide administrative and clerical support to the Production Office team

Manage email correspondence across multiple inboxes

Process despatch orders and ensure timely and accurate updates to the Production Planner

Maintain the 52-week planner, ensuring compliance with company schedules

Ensure all paper and digital records are maintained in compliance with office procedures and the Data Protection Act

Use Sage for the following tasks:

Amend operation tasks and book in completed orders

Process stock transfers

Generate purchase orders

Follow company policies and procedures at all times

Provide excellent customer service, answering phone calls

Communicate effectively with internal teams, external visitors, and other offices

Maintain high-quality spreadsheets for tracking and reporting purposes

Process orders and manage customer deliveries

Liaise with procurement and logistics teams to ensure timely order placement and delivery

ensuring quality standards are adhered to

Provide general clerical duties as needed

Skills and Experience Required:

Proven administrative experience in an office-based role

Strong organizational skills with attention to detail

Proficient in Microsoft Office (Word, Excel, Outlook) and Sage

Excellent communication skills, both telephone and interpersonal

Ability to work independently within a multi-functional department

Ability to foster good working relationships with clients, colleagues, and external partners

Strong customer service focus, both internal and external

Ability to work under pressure and meet deadlines

Comfortable managing difficult calls and customer inquiries

Flexibility with working hours when needed

Well-spoken, confident, and professional in manner

Interested? Call Maria on or email for more information.

INDCOM