Regional Manager

Job Type

Full-time

Description

Hissho Sushi is at the forefront of the sushi industry, experiencing rapid expansion and market demand. Our mission is to provide fresh, healthy sushi and Pan-Asian offerings in diverse locations nationwide. Join our dynamic team at Hissho Sushi, the nation's second-largest sushi provider with over two decades of industry leadership and recent exponential growth! Committed to delivering fresh, wholesome sushi and Pan-Asian cuisine wherever consumers crave it, we operate in supermarkets, universities, airports, and hospitals across forty-two states and the District of Columbia, serving over 2000 locations.

Summary: As a Regional Manager, you will lead and coordinate operational aspects of our business. You will uphold our company philosophy, strategy, and culture while driving sales and ensuring customer satisfaction across assigned locations.

Responsibilities:

• Implement marketing and branding initiatives to boost sales and profitability per unit.

• Meet sales, profit, quality, and customer service objectives.

• Oversee customer service standards, product quality, and sanitation protocols.

• Collaborate with store teams to control costs and maintain consistency.

• Train and develop supervisors, company chefs, and franchisees to maximize efficiency and morale.

• Foster strong relationships with retail and food service partners to maintain preferred supplier status.

• Recruit and supervise company chefs and franchisees.

• Conduct regular unit visits to ensure compliance with food safety guidelines.

• Address client and customer satisfaction issues promptly and effectively.

• Demonstrate consistent ownership attributes and provide high-level customer service at all touchpoints.

Requirements

Bachelor's degree preferred or 3-5 years of related experience.

Sushi experience highly desirable.

Proficiency in Microsoft Office.

Strong organizational, problem-solving, and analytical skills.

Ability to manage multiple projects and meet deadlines.

Excellent people skills and ability to work with diverse individuals.

Creative, flexible, and collaborative team player.

Willingness and flexibility to travel as needed.

Proven history of mentoring and developing successful teams.