Customer Support Representative

Customer Support Representative (German Speaker Remote, Turkey)

Are you a German speaker living in Turkey and ready to start a rewarding remote career?

Join our international team and deliver excellent customer experiences all from home!

Location: Remote (within Turkey)

Employment Type: Full-time

Working Hours:

Weekdays between 09:00 23:00

(Summer: until 22:00 Winter: until 23:00)

Rotating Shifts:

09:0018:00

10:0019:00

11:0020:00

12:0021:00

13:0022:00

Split Shift:

09:0013:00 / 18:0023:00 (every 78 weeks, with 2 days off including one weekend day)

Breaks: 1 hour daily (within 9-hour schedule)

Days Off: Sunday + 1 variable day

Training: 20 business days (mandatory, includes assessments)

Responsibilities:

Handle customer requests via phone, email, and chat

Provide fast, friendly, and accurate support

Ensure customer satisfaction and maintain quality standards

Collaborate with team members to improve service experience

Requirements:

Fluent German (C1+) and good English

Currently living in Turkey

Excellent communication & problem-solving skills

Customer-focused mindset and teamwork attitude

Prior customer support experience is a plus

What We Offer:

️ Meal Card

Private Health Insurance

Quality Bonus

Extra Bonus for New Starters in Early November!

Remote Work Flexibility

Training & Career Development Opportunities

Supportive, multicultural environment

Join us and start your career from home today!

Send your CV with subject Turkey german to