Wireless Sales Associate

Job Description

Opal Core, a dynamic sales and marketing firm in Meriden, is looking for a highly motivated individual to join our team as a Wireless Sales Associate. This is an exceptional entry-level opportunity for those ready to gain hands-on sales experience, develop powerful communication skills, and build a rewarding career by helping people connect to the digital world.

As a Wireless Sales Associate, you will be on the front lines, engaging directly with prospective customers to introduce them to a diverse range of high-speed telecommunications services. Through a comprehensive, hands-on training program, you'll become an expert in various technologies, plans, and solutions designed to meet modern household needs. Essential Functions of the Wireless Sales Associate Role:

Proactively engage directly with prospective residential customers in designated areas of the market and sell high-speed services

Learn and maintain deep, current knowledge of various technologies and associated plans, speeds, and features within the general telecommunications offerings

Assess customer internet usage, device needs, and connectivity requirements to recommend tailored solutions

Present the benefits and value of our wireless services to secure customer interest and commitment

Confidently and accurately address customer questions, concerns, and objections, using strong communication to facilitate sales and guide enrollment

Guide customers through the direct sales and activation process, ensuring accurate completion of applications, contracts, and service enrollments for internet services

Consistently meet or exceed individual sales targets and contribute to overall team performance goals for new customer acquisitions

Maintain meticulous and confidential records of all direct customer interactions and sales activities within CRM systems

Participate in training, product updates, and coaching to enhance sales techniques and maintain expertise on service offerings and market trendsEducation & Experience Needed for the Wireless Sales Associate Role:

A High School Diploma or GED is required for consideration. College coursework or a degree in Business, Marketing, Communications, or a related field is preferred

Up to two years of experience in direct sales, retail, customer service, or other customer-facing roles is beneficial

Entry-level candidates with enthusiasm, a positive attitude, and a desire to learn telecommunications technologies are strongly encouraged to apply

Comprehensive training is provided to support onboarding and long-term success

Basic computer proficiency is expected, including comfort with internet usage and digital tools

Willingness to learn CRM systems and sales-specific technology platforms is essential Preferred Skills for the Wireless Sales Associate Role:

You have a genuine interest in technology and how it impacts daily life

You're a natural at breaking down technical information into easy-to-understand benefits

You thrive in direct, face-to-face interactions and can build trust quickly with new people

You're a proactive problem-solver, always looking for the best telecommunications solution for each customer

You have a strong drive to achieve goals and are motivated by measurable success

You're resilient, learning from every interaction and continuously refining your approach

You are passionate about helping people get connected and stay connected

Your earning potential is directly tied to your performance, with no limits placed on commissions. Compensation estimates are based on what typical annual commission compensation is earned in the role.

Full-time