Executive Assistant

Job Description

About Gildform

Gildform is a Detroit-based, on-demand platform and manufacturer that turns product ideas into shipped, retail-ready goods across jewelry, fashion hardware, collectibles, and small home décor. We combine AI-powered design support, precision manufacturing, end-to-end fulfillment, and personalized growth insights in one place. We work with top global entertainment brands, major fashion houses, and national retailers.

About the Role:

You’ll be the CEO’s force multiplier. We’ll set the strategy together; you’ll run the play while owning executive support and cross-functional program management, so high-profile client projects move forward, decisions turn into deliverables, and the CEO’s time is protected. We’ll invest in your development and give you exposure across the company; you’ll bring ownership, precision, and speed.

This is an EA Chief of Staff track for a high performer. You’ll interface with high-profile partners - professionalism and confidentiality are non-negotiable.

Mindset & Values

Owner mindset: You take responsibility for outcomes—not just tasks.

High agency: You move first, ask great questions, and close loops.

Build > maintain: You create systems that make chaos simple and scalable.

Low ego, high standards: No task too small, no project too big.

Growth-driven: You’re here to level up your life and your craft.

Calm in the climb: Startups are dynamic—you bring clarity and steadiness.

Signals that You're the Right Fit

You’ve led complex project work in a fast-moving environment and love creating order from ambiguity.

You have a strong bias for action, impeccable follow-through, and a habit of closing loops without being chased.

You’re not afraid to roll up your sleeves and support across teams, filling any gaps

Your written communication is crisp: briefs, memos, and decks that move people to decisions.

You’re systems-minded: implement tools (ClickUp/Sheets/HubSpot), create templates, automate checklists, keep clean taxonomies.

You can manage up and across—protecting executive time while coordinating sales, ops/manufacturing, finance, and partners.

You’re energized by high-standards work with VIP clients and investors; discretion is second nature.

Evidence of exceptionalism (accelerated progression, standout projects, overcoming adversity, elite performance).

Bonus: Curiosity for manufacturing, turning ideas into reality, creative industries, or e-commerce ops—and you learn fast.

Experience with AI tools to enhance productivity.

Strong organizational and project management skills.

Responsive, diligent, and detail-oriented in approach to work.

Ability to handle email and calendar management efficiently.

Self-starter with excellent communication skills, capable of working independently.

A passion for creativity and a contagious drive to succeed.

Proactively taking the lead and requiring minimal direction.

A meticulous and organized approach to work.

What You'll Own

Inbox & Calendar Command: <24h inbox SLA, draft/triage, follow-up system, and proactive calendar design that protects 10–15 CEO hours/week.

Program & Project Management (Priority Partners): Plan work, assign owners, track timelines, surface risks, remove blockers, and drive on-time delivery across sales, ops, manufacturing, and finance.

Cross-Functional Rhythms: Run weekly/bi-weekly check-ins; capture decisions/action logs; maintain OKRs/progress reviews, and a clean decision register.

Executive Communications: Prep briefs, memos, one-pagers, and decks; coordinate investor/partner updates and ensure follow-through.

Log, organize, and present data using Excel, Google Sheets, and HubSpot.

ClickUp + Analytics: Implement and administer ClickUp (workflows, templates, automations, dashboards); migrate active projects and train the team; build lightweight dashboards (ClickUp or Google Sheets) to track on-time rate, SLA compliance, and project health—highlighting insights and next actions.

Create reports and analyze trends to support decision-making.

Travel & Events: Plan itineraries, holds, confirmations, and on-site logistics for key meetings/summits.

Act as a hands-on and supporting player across the organization

Liaison Across Teams: Serve as connective tissue between CEO and manufacturing, sales, customer success, and finance.

Inventory & Supplies: Manage office/factory supplies and pick ups, vendor coordination, par levels, and cost-conscious purchasing.

Bookkeeping & Expenses: Reconcile receipts, compile expense reports, support invoices/POs with finance; maintain tidy documentation and confidentiality.

Company Description

Gildform is an on-demand design and manufacturing company that helps brands turn their ideas—jewelry, fashion hardware, home decor, and collectibles—into reality, from concept to creation.

Full-time