Receptionist Administrator

Job Description

Position Title: Receptionist/Administrator Location: Newton, MA Employment Type: Full-Time About the Practice: We are a well-established, single-physician osteopathic practice in Newton, MA, dedicated to providing personalized, high-quality patient care in a welcoming environment. We are seeking a detail-oriented, reliable, and personable Receptionist/Administrator to oversee daily administrative operations and ensure the smooth functioning of our office. Position Summary: The Receptionist/administrator will handle all front office and administrative responsibilities, including patient scheduling, billing, and insurance management. This is a hands-on role ideal for a professional who enjoys both patient interaction and behind-the-scenes organization. Key Responsibilities: • Maintain and organize in-house files and electronic filing systems. • Schedule and manage patient appointments efficiently. • Greet patients warmly and provide excellent customer service at reception. • Respond promptly to patient inquiries by phone and email. • Manage patient accounts receivable, including electronic and manual billing. • Prepare and submit medical insurance claims (electronic and paper). • Follow up on insurance claims, resolve billing discrepancies, and troubleshoot issues. • Ensure compliance with privacy, confidentiality, and medical office standards. • Support the physician with administrative needs as required. Qualifications: • Previous experience in a medical office, preferably in a billing or office management role desirable. • Working knowledge of medical billing and insurance claim procedures. • Strong organizational skills and attention to detail. • Excellent communication and interpersonal skills. • Proficiency with electronic medical records (EMR) systems and general office software. • Ability to work independently and manage multiple priorities. Schedule: • Full-time, Monday, Tuesday, Thursday and Friday Compensation: • To be discussed.

Full-time