Billing Manager (Logistics Industry)

Office location: Angat, Bulacan

Work Setup: Full Onsite

Work Schedule: Monday to Friday Day shift

Job Summary:

The Billing Manager oversees the company's billing operations, ensuring accurate and timely invoicing for all logistics services. The candidate will lead the billing team, coordinate with operations and finance, and ensure compliance with client contracts, internal controls, and reporting requirements.

Qualifications:

Bachelors degree in Accounting, Finance, Business Administration, or a related field.

At least 5 years of billing experience, with 2+ years in a supervisory or managerial role, preferably in logistics, freight forwarding, or transportation.

Strong understanding of logistics operations, service billing processes, and documentation flow.

Proficient in accounting or ERP systems (e.g., SAP, Oracle, NetSuite, QuickBooks) and MS Excel.

Excellent analytical, problem-solving, and communication skills.

Experience in client coordination and dispute resolution is an advantage.

Duties and Responsibilities:

Supervise and manage the billing team in preparing, reviewing, and issuing invoices for logistics services including freight forwarding, trucking, warehousing, and customs brokerage.

Ensure all billing transactions are accurate, complete, and aligned with client contracts, SLAs, and operational data.

Verify supporting documents such as delivery receipts, proof of delivery, waybills, and job orders prior to invoice generation.

Monitor billing schedules to ensure timely submission of invoices and adherence to client-specific billing cutoffs.

Coordinate with Operations, Customer Service, and Finance teams to resolve billing discrepancies, disputes, or unbilled transactions.

Maintain up-to-date billing records and support monthly revenue recognition and reconciliation activities.

Analyze billing data and generate reports for management review, including aging reports, billing efficiency, and outstanding receivables.

Implement process improvements and automation initiatives to streamline billing workflows.

Ensure compliance with company policies, internal audit requirements, and statutory accounting standards.

Train and mentor billing staff to improve accuracy, productivity, and customer service quality.