senior manager, store development

senior manager, store development

Location: Hong Kong Support Center, Hong Kong

Job Family: store development & design

Now Brewing – Talent Seekers! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee but also connection. We are a neighborhood gathering place, a part of your daily routine. Get to know us and you will see: we are so much more than what we brew. We call our employees partners because we are all partners in shared success. We are known to develop and support partners who are guided by the passion of providing service to others. We make sure everything we do is through the lens of humanity—from our commitment to the highest-quality coffee in the world, to the way we engage with our customers and communities to do business responsibly.

Our Mission:

To be the premier purveyor of the finest coffee in the world, inspiring and nurturing the human spirit - one person, one cup, and one neighborhood at a time.

The Hong Kong Support Center (HKSC) is the regional corporate hub for the 15 markets in the Asia Pacific region - Australia, Brunei, Cambodia, Hong Kong/Macau, India, Indonesia, Korea, Laos, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Thailand and Vietnam. With over 5,700 stores, the region is a key growth driver for the organization.

Job Summary and Mission

As part of the store development team, the senior manager contributes to Starbucks success by supporting store development goals focused on driving regional growth by

• Driving strategic partnerships with Licensees and Cross-Functional teams to deliver profitable and sustainable store portfolio across assigned markets.

• Leading store expansion initiatives and supporting rollout of new store formats across assigned markets.

• Facilitating strategic portfolio reviews to optimize store performance.

• Enhancing development processes and systems for greater efficiency.

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

• Influence and support licensees in developing a robust real estate strategy, including long-term renovation plan, across assigned markets.

• Review & approve all store proposals for assigned markets.

• Monitor monthly licensee pipeline updates, track key stores, and share relevant business insights with cross-functional teams to support planning and decision-making.

• Support Market Planning team in training new market partners and enhancing system usage and governance.

• Facilitate strategic portfolio reviews and collaborate with licensees to develop action plans for new and existing stores.

• Partner with cross-functional teams to deliver a profitable and sustainable store portfolio across assigned markets.

• Assist Store Development Director in driving key initiatives and process improvement projects.

Knowledge, Skills and Experience

• 10+ years of experience in real estate industry, real estate consulting, and/or F&B/premium retail.

• Builds trusted relationships with internal and external stakeholders, leveraging high emotional intelligence to influence and align.

• Strategic thinker with a clear view of the big picture.

• Collaborative team player, able to work independently and with peers.

• Excellent visual, written, and verbal communication skills

• Asia Pacific real estate knowledge is a plus, but not essential.

Our Promise

• Our partner promise: Bridge to a better future

• Our customer promise: Serve the world's finest coffee with a moment of connection

• Our farmer promise: Ensure the future of coffee for all

• Our community promise: Contribute positively

• Our environmental promise: Give more than we take

• Our shareholder promise: Generate long-term returns

Let us give you the opportunity to be part of something bigger than yourself. It is time for you #tobeapartner. Apply today!

We offer a competitive local compensation package with relocation support.

All partners (employees) and applicants will be treated fairly, without regard to gender, race, color, national origin, citizenship, religion, age, physical or mental disability, sexual orientation, marital/family status, gender identity or other factors protected by law. We have zero tolerance for any type of discrimination or harassment based on the foregoing.