Head of Solutions, Architecture and Implementation

Who we are: A leading technology services company specialising in infrastructure, platform and application operations. We help clients achieve secure, scalable and high-performing digital environments through our AIOps Evolution Framework.

What we are looking for: Head of Solutions, Architecture and Implementations

What you will do:

Turn the CTO’s technology strategy into practical, scalable solutions

Design and implement enterprise architectures across cloud, hybrid and on-prem environments

Lead solution delivery and integrations with multiple vendors and technology platforms

Ensure all solutions meet governance and compliance standards (ITIL, ISO, POPIA, etc.)

Align solutions with the business service delivery and ITSM frameworks.

Drive automation using DevOps, CI/CD and Infrastructure as Code (IaC) practices

Introduce AI-driven automation, advanced monitoring and observability tools

Manage risks, security and data protection across all implementations

Oversee vendor relationships and ensure performance and delivery standards are met

Measure and report on solution performance and continuous improvement

What you must have:

10+ years’ experience in IT architecture, implementation, or service delivery

Proven experience leading large complex technology and multi-vendor projects

Strong technical background in cloud, AIOps, automation and observability tools

Hands-on knowledge of platforms like ScienceLogic SL1, ServiceNow, OpenTelemetry and Prometheus

Excellent leadership, governance and vendor management skills