Compliance Manager

Compliance Manager - Quality Assurance & 245D Excellence

BrightPath LLC West St. Paul, MN On-Site with Travel $70,000-$80,000About BrightPath

Founded in 2019, BrightPath has established itself as a forward-thinking provider of home and community-based services, maintaining strong regulatory compliance while serving individuals with developmental disabilities and mental health challenges across the Twin Cities metro area. We combine person-centered care with systematic operational excellence, using modern technology and data-driven approaches to deliver exceptional outcomes.Core Responsibilities

Quality Assurance Leadership

Conduct comprehensive program evaluations and quality assurance reviews ensuring 245D excellence

Lead systematic risk assessments identifying potential compliance vulnerabilities before they become issues

Develop and implement corrective action plans that address root causes, not just symptoms

Facilitate Quality Assurance & Compliance meetings with directors and program managers

Create data-driven compliance dashboards providing real-time visibility into program performance

Regulatory Compliance Management

Maintain expert-level knowledge of Minnesota 245D regulations and federal requirements

Monitor legislative and regulatory changes, translating complex requirements into actionable policies

Oversee development and implementation of person-centered plans meeting all regulatory standards

Ensure documentation meets or exceeds state and federal requirements for all service types

Prepare for and manage DHS licensing reviews, surveys, and investigations

Incident Management & Pattern Analysis

Review and analyze incident reports, emergency use of manual restraints, and medication errors

Identify patterns and trends requiring systematic intervention

Implement evidence-based corrective actions addressing root causes

Coordinate with state agencies on reportable incidents ensuring timely, accurate submissions

Develop preventive strategies reducing incident frequency and severity

Systems & Technology Optimization

Maintain and optimize Therap electronic health record system

Implement technology solutions streamlining compliance tracking and reporting

Develop automated compliance monitoring reducing manual oversight burden

Train staff on documentation requirements and system utilization

Create efficiency improvements without compromising quality or complianceRequired Qualifications

Bachelor's degree preferred (will consider equivalent experience)

Minimum 5 years experience in 245D settings creating and implementing service plans

At least 2 years direct client oversight in disability services

Demonstrated expertise in Minnesota 245D regulations and compliance standards

Proficiency with Therap EHR system and Google Workspace

Valid driver's license and reliable transportation for Twin Cities metro travelPreferred Qualifications

Experience with compliance program oversight and quality assurance leadership

Background in conducting internal audits and root cause analysis

Knowledge of HIPAA, OSHA, and federal healthcare regulations

Experience with DHS licensing reviews and corrective action processes

Familiarity with CADI, DD, BI, CAC, and Elderly Waiver requirements

Certification in healthcare compliance (CHC) or quality management (CPHQ)Essential Competencies

Analytical Excellence

Ability to identify patterns and trends in complex data sets

Root cause analysis skills preventing recurring issues

Evidence-based decision making using metrics and outcomes

Regulatory Expertise

Deep understanding of 245D statute and administrative rules

Ability to interpret and operationalize regulatory requirements

Proactive approach to regulatory changes and updates

Leadership & Influence

Ability to lead through influence without direct authority

Skill in coaching staff on compliance without creating fear-based culture

Collaborative approach building buy-in for quality initiatives

Communication Mastery

Exceptional written skills for policies, procedures, and regulatory correspondence

Ability to translate complex regulations into understandable guidance

Diplomatic skills managing challenging conversations with regulatorsCompensation & Benefits

Salary Range: $70,000-$80,000 based on experience and qualifications

Health Coverage: Medical, dental, and vision insurance (first of month after 60 days)

Retirement: 401(k) with 3.5% company match after one year

Time Off: PTO and Earned Sick and Safe Time (ESST)

Paid Holidays: Major holidays observed

Professional Development: Support for compliance certifications and continuing educationGrowth & Development

Direct mentorship from senior leadership

Exposure to all aspects of healthcare compliance

Opportunity to build and refine compliance infrastructure

Leadership development preparing for Director-level roles

Specialized expertise development in disability services complianceWork Environment

Collaborative Culture: Work alongside mission-driven professionals

Technology Resources: Modern systems and tools supporting efficiency

Meaningful Impact: Direct connection between your work and client wellbeing

Professional Respect: Recognized as subject matter expert and strategic partner

Structured Operations: Clear processes and expectations reducing ambiguityCritical Information

On-Call Requirements: This position includes after-hours on-call rotation for incident response and emergency consultation. On-call stipend provided.

Travel Requirements: Regular travel throughout Twin Cities metro to multiple service sites. Mileage reimbursement at IRS standard rate.

Ready to Set the Standard?

If you're a compliance professional who sees beyond checklists to systems, who values prevention over correction, and who wants to build something exceptional, we want to hear from you.

BrightPath is an equal opportunity employer committed to fostering an inclusive and diverse workforce. We provide a positive and supportive work environment that encourages professional growth and development. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Join us and be part of a team that makes a meaningful difference in the lives of individuals with disabilities.