Hotel Front Desk Receptionist

Job Description

$14 - $16 hourlyResponsibilities:

Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information

Mitigate customer complaints as needed

Work with the housekeeping staff to ensure rooms are ready for new guests

Perform regular bookkeeping duties: make sure hotel guest information is current and correct

Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programsQualifications:

Well-versed in taking telephone calls and handling stressful situations

Working knowledge of Microsoft Office and reservation management systems

1+ year of hotel industry experience or related job preferred

High school graduate, GED recipient, or equivalent

Excellent time management skills, organizational skills, customer service skills, and interpersonal skillsAbout Company

Opportunity to gain experience in the hospitality industry

Supportive team environment

Opportunity as a second job with flexible work hours

Full-time