Senior DevOps Engineer

Senior DevOps Engineer

The Senior DevOps Engineer is a key member of the platform team, focused on building and scaling the foundational systems that enable product engineering teams to deliver software efficiently and securely. This role drives automation, reliability, and developer enablement, ensuring our infrastructure supports rapid company growth and evolving business needs. The Senior DevOps Engineer does not have direct reports but is expected to mentor and collaborate with others across teams to simplify complex systems, promote best practices, and deliver scalable solutions that enable product engineers to deliver reliable and high-performing products.

Experience – What we’re looking for

Advanced programming experience (Python, Go, Ruby, etc.)

Proficiency with Linux/Unix administration, scripting, and programming (bash, Python, Ruby, etc.)

Deep expertise with core DevOps technologies such as Docker, Terraform, Ansible, and CloudFormation

Advanced proficiency with configuration management tools (Ansible, Chef, Puppet, etc.)

Strong experience with database administration

Strong troubleshooting and monitoring skills for Linux operating systems

Hands-on experience implementing monitoring and log aggregation platforms (ELK, Graylog, Graphite, Prometheus, etc.)

Experience automating the provisioning, deployment, and scaling of resources and applications using CI/CD workflows

Experience with testing automation tools and frameworks

Experience deploying and managing web and application servers, load balancers, queues, and caches; proven ability to scale and build resiliency into web application architectures. Experience deploying a 12 Factor App is a plus

Proficiency with source control systems and IaC to create scriptable, repeatable processes

AWS experience is a plus, as well as familiarity with EC2, S3, Route53, VPC, IAM, and EKS

What you’ll be doing

Design, build, automate, and maintain scalable, secure, and cost-effective infrastructure for production, development, and test environments

Deploy, manage, and scale web and application servers, load balancers, queues, and caches using CI/CD workflows

Implement and manage monitoring and log aggregation platforms to ensure system health, performance, and rapid incident response

Troubleshoot and support Linux based environments, maintaining high security standards including encryption and vulnerability management

Enforce security best practices, manage secrets and credentials, implement network policies, and ensure compliance with standards (i.e. SOC 2)

Collaborate with software engineers to design and implement product features and enable developer self-service

Use source control and configuration management tools to drive infrastructure management through scriptable, repeatable processes

Identify and complete projects that drive team outcomes, remove impediments, create cost savings, and improve efficiency

Work under general supervision with latitude for independent judgment, coordinating with the team to manage workload and maintain balance

Participate in on-call rotation

You may be a good fit for our team if you can do the following…

Collaborate effectively with software engineers to design and implement product features

Communicate clearly, build rapport, and work effectively in a collaborative environment

Demonstrate excellent interpersonal skills—be approachable, diplomatic, and able to diffuse tension

Make sound decisions and act confidently in ambiguous or uncertain environments

Solve complex problems with resilience, strategic perspective, and problem-solving skills including clarifying issues, understanding the bigger picture, considering all options, and identifying effective solutions

Take ownership, show initiative, and drive continuous improvement

Adapt quickly to change and seek feedback for growth

What we provide

Medical (includes H.S.A. option with employer contribution), dental, and vision insurance

Short- and long-term disability

Company paid basic life insurance

401(k) with 3.5% company match and immediate vesting

Free financial education and consultation

Wellness program that helps you earn lower premiums

Robust EAP program that includes free therapy sessions, lifestyle coaching, legal/ID theft services, and more

12 weeks fully paid parental leave

Up to $5,000 adoption fee reimbursement

$500 wellness reimbursement after 60 days of employment

Generous PTO policy and 10 company paid holidays

Company paid cell phone plan

Find yourself checking a lot of these boxes but doubting whether you should apply? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Northwoods, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Northwoods is committed to diversity in its workforce and is proud to be an equal opportunity employer. We are excited to work with talented people, period. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national or ethnic origin, gender, age, disability, sexual orientation, gender identity and/or expression, marital or civil status, political affiliation, family or parental status, or any other status protected by the laws or regulations in the jurisdictions in which we operate.

Who is Northwoods?

Northwoods makes software solutions that improve the quality of the life of case managers and social workers in the Health and Human Services (HHS) field. Recognized as one of Columbus’ top places to work, working at Northwoods means being part of a team that’s passionate about making an impact on the lives of HHS professionals and the families they serve.

We believe in creating a culture of inclusivity and accountability seeking to hire professional, passionate and driven individuals that believe in the values that we believe in:

Curiosity – Willing to test assumptions, courage to ask questions, and active listening.

Community – Helping and mentoring each other, celebrating diversity and acknowledging our team members’ contributions.

Resourcefulness – Willing to try and fail. Asking for help and trusting the expertise of our team.

Stewardship – Safeguarding Northwoods’ values, culture, mission, and resources.

We believe that our team members are all accountable adults, not only to themselves but to each other, and we treat them that way. Our team works incredibly hard and is proven through dedication to their craft and our mission.

Our Solutions

Our products are designed for state and county social care program areas, including child welfare, childcare, child support, economic assistance and adult & aging agencies. These solutions leverage technology to allow case workers and social workers to easily collect, store, manage, and share case content and data more efficiently. By simplifying processes, our customers can spend more time engaging with the families they serve, make better informed decisions and achieve better outcomes.

Traverse – A SaaS solution that allows for easy, on-the-go access to case files, case work and interview forms and intelligent insights on case content and materials, which lead to better engagement and better outcomes.

Compass – Compass solution is some of our longer standing software that supports multiple markets for both state and county customers. Our focus on reducing time wasted on paperwork and administrative burdens allows case workers to better serve families in need.

Case Aide Services - Our trusted team of experienced child welfare professionals becomes an extension of agency staff supporting them with administrative tasks such as referral and records requests, compiling documents for court, and document organization. Workers can focus on fostering healthier families without sacrificing their own well-being.