District Manager

We are looking for a passionate and driven District Manager to lead our Boutiques! In this

role, you'll oversee multiple locations, inspiring and empowering boutique teams to exceed sales goals while

delivering a luxury, celebratory experience for every customer. You'll coach and mentor Store Managers, ensuring

consistent training, operations, and service across the district, all while fostering a collaborative and positive culture.

The ideal candidate is a confident, self-motivated leader with a proven track record of driving sales, developing

talent, and maintaining operational excellence. You thrive on motivating teams, creating consistency with intention,

and building lasting relationships-all while upholding the high standard of excellence that Luxe Brands is known

for.

This position is based primarily in Columbus, Ohio, with weekly travel to oversee approximately 5-10 stores. The

District Manager must have the flexibility to support boutiques as needed, including weekends. While the role

generally involves a 5-day workweek, adaptability is essential to assist with store operations as required.

Our Core Values:

• Respectful: Foster respect + a friendly nature towards co-workers and clients.

• Service Minded with Attention to Detail: Exude fanatical attention to detail and consistency while striving

for excellence in daily tasks.

• Trustworthy: Be an open and honest individual to our clients and team members - this helps drive sales +

camaraderie.

• Hardworking: Will go above and beyond to finish any task and provide extra assistance and effort to coworkers and the company.

• Positive and Energetic: Maintains a positive attitude regardless of circumstances.

• Values Communication: Effectively interacts with clients and co-workers to reach a common goal.

Key Success Indicators for this Role:

• Adaptability to shifting priorities, ensuring alignment with business needs.

• Proven leadership experience in a senior sales role, such as Sales Manager or Area Manager.

• A collaborative, "we over me" attitude.

• Self-motivation with a laser focus on delivering outstanding customer experiences.

• Passion for inspiring, motivating, and retaining high-performing teams.

• A commitment to operational excellence and accountability, exemplified by the "inspect what you expect"

philosophy.

• Independence in managing responsibilities outside of store locations.

• Strong organizational skills and the ability to juggle multiple priorities effectively.

• Confidence, self-awareness, and assuredness in decision-making and interactions.

• Enthusiasm for learning the bridal industry, paired with a dedication to continuous training and professional

growth.

• A warm and professional demeanor in delivering exceptional customer service.

• Passion for empowering others and maintaining high team morale.

• A focus on upholding and promoting brand standards.

• Excellent written and verbal communication abilities.

• Meticulous attention to detail and a problem-solving mindset.

• Strong time management skills, dependability, and reliability.

• Flexibility to prioritize tasks based on business demands.

• Familiarity with CRM software is an advantage.

• Confident in handling both employee and customer relation issues

• Capable and confident in quickly pivoting due to business needs

• Ability to quickly adapt to process and policy/procedure updates

Key Responsibilities:

• Provide ongoing support to Store Managers in managing daily store sales operations.

• Assess individual and store performance metrics, identifying areas for improvement.

• Compile and deliver district sales performance reports to leadership.

• Recruit top talent by identifying staffing needs and leading the hiring process.

• Address operational challenges with proactive, effective solutions.

• Act as a liaison between leadership, team members, clients, and vendors to ensure seamless communication.

• Introduce and execute innovative strategies to enhance customer satisfaction and align with the company's

Sales Core Process.

• Lead and motivate the team while holding direct reports accountable for meeting performance objectives.

• Additional responsibilities and tasks as needed to support the team and business operations.

• Lead, manage and hold team accountable.

Required Qualifications:

• Bachelor's degree in Sales, Business Administration, or a related field, OR a minimum of 5 years of relevant

professional experience.

• 2+ years of multi-store management experience, overseeing at least four locations, including managing

direct and indirect reports.

• 2+ years of experience in training and professional development.

• 2+ years of conducting performance reviews and corrective actions.

• 2+ years of managing core operations, including scheduling, recruitment, and training.

• Proficiency in software such as POS systems, CRM tools, Microsoft Office.

• Strong English communication skills in reading, writing, and speaking.

• Physical capability to stand for extended periods and lift up to 35 pounds (e.g., mannequins, boxes, and

gowns).

• A valid driver's license and reliable personal vehicle for weekly travel to store locations.

• Successful completion of a background check.

• Willingness to travel up to 75%.

Preferred Experience:

• Proficiency with Apple products and macOS.

• Familiarity with Microsoft Teams and its suite of tools.

• Knowledge of commission-based compensation models.

• Demonstrated success in sales, with a proven track record of meeting or exceeding KPIs.

• Experience in recruiting and interviewing candidates to build high-performing teams.

• Experience with Shopify or similar POS systems