Director of Operations

Operations Director

5C Springfield, OH, United States

At 5C, we’re building the future of digital infrastructure, and we are hiring an Operations Director.

As a fast-growing, innovative organization, 5C combines cutting-edge data center operations with scalable cloud solutions to deliver secure, sustainable, and reliable platforms for our clients’ most demanding workloads. From hyperscale facilities with advanced cooling and electrical systems to agile cloud environments that support rapid scaling, we empower businesses to reach new levels of performance and efficiency.

We take pride in creating a culture where safety, security, and collaboration come first. Our teams work with the most advanced technologies in the industry, while contributing to an environment that values growth, innovation, and making a meaningful impact.

No matter your role—engineering, operations, finance, IT, or beyond—you’ll be part of shaping the next generation of infrastructure that powers the digital world.

Join us at 5C and help redefine what’s possible at the intersection of data center and cloud.

About the Role of the Construction Supervisor:

The Operations Director provides strategic and operational leadership for 5C’s data center facility, ensuring the availability, efficiency, and safety of all mechanical, electrical, and controls systems. This role oversees critical facilities, logistics, and security teams and partners cross-functionally with engineering, construction, and customer operations to achieve operational excellence.

This individual will manage site budgets, vendor contracts, and performance metrics, serving as the key point of contact for both internal stakeholders and customers. The ideal candidate combines strong technical expertise with proven leadership ability and a passion for developing high-performing teams in mission-critical environments.

Job Responsibilities:

Operational Leadership

Ensure 100% uptime and reliability of mechanical, electrical, and control systems through proactive maintenance, monitoring, and strategic planning.

Lead daily data center operations and critical environment management, including work authorization, change control, and incident response.

Drive energy efficiency and sustainability initiatives (PUE optimization, water usage, renewable energy integration).

Oversee operational readiness for new site commissioning, retrofits, and expansions.

Team & Vendor Management

Lead and develop a high-performing team of critical facility managers, technicians, and third-party vendors (20+ total personnel).

Foster a safety-first culture with strict adherence to OSHA, NFPA, and internal EHS standards.

Manage vendor performance, service level agreements, and preventive maintenance programs.

Champion professional growth through ongoing training, certifications, and performance feedback.

Financial & Strategic Management

Develop, manage, and report on site-level OPEX and CAPEX budgets.

Forecast operational needs and align spend with corporate strategy and customer requirements.

Evaluate and implement technology improvements that enhance reliability, efficiency, and scalability.

Compliance, Reporting & Stakeholder Engagement

Ensure compliance with ISO 27001, SOC 2, environmental, and safety regulations.

Track and report key performance indicators (KPIs) to measure uptime, maintenance performance, and cost efficiency.

Serve as the primary point of contact for internal leadership, customers, and auditors.

Participate in executive-level meetings to provide operational insight and recommendations.

Required Qualifications:

Bachelor’s degree in Electrical, Mechanical, or Industrial Engineering (or equivalent technical discipline).

8+ years of progressive leadership experience in mission-critical environments (data centers, power plants, hospitals, or similar).

Proven track record managing large technical teams and vendor relationships in 24x7 operations.

Strong financial acumen with experience managing OPEX/CAPEX budgets.

Proficiency with Microsoft Office applications including Excel, Word, Teams, and Access.

Preferred Qualifications

5+ years of direct data center operations experience with emphasis on MEP systems.

Deep understanding of critical infrastructure systems such as transformers, generators, UPS, switchgear, chillers, CRAC/CRAH units, pumps, and air handling systems.

Experience with data analytics or reporting tools (Tableau, Power BI, DCIM, CMMS, or BMS platforms).

Strong background in safety, environmental compliance, and operational risk management.

Demonstrated success leading ISO 27001/SOC 2 readiness or sustainability initiatives.

Relevant certifications (CFM, PMP, PE, or equivalent) are considered assets.

At 5C Data Centers, you will join a company at the forefront of hyperscale data center expansion, work in a culture that values agility, innovation, and collaboration, play a key role in shaping scalable finance operations to support rapid business growth, and gain opportunities for career advancement.