Billing Specialist

Job Description

Overview

Now Hiring! Billing Specialist

Location: Columbus, OH

Schedule: Full Time, M-F

Reports to: Chief Operational Officer

FLSA Classification: Non-Exempt

Pay Rate: $25.50 hourly

Job Summary

The Billing Specialist is responsible for overseeing all aspects of the firm’s billing cycle, ensuring accurate and timely invoicing, collections, and financial reporting. This role works closely with Partners, clients, and the administrative team to streamline billing processes, resolve inquiries, and maintain compliance with legal billing requirements.

Key Responsibilities

Manage the complete billing cycle, including drafting, reviewing, finalizing, and distributing invoices for assigned billing partners.

Coordinate pre-bill review with attorneys and make necessary adjustments.

Accurately record and apply client payments; oversee credit card and check processing.

Monitor accounts receivable and proactively follow up on outstanding balances.

Maintain accurate billing records in compliance with firm policies and client guidelines.

Prepare billing reports and metrics for firm leadership.

Provide exceptional customer service to clients regarding billing inquiries.

Support special projects or process improvements to enhance billing efficiency.

Required Skills & Abilities

Strong knowledge of billing and collections, ideally within a law firm setting.

Excellent communication and interpersonal skills to collaborate with attorneys, staff, and clients.

Strong organizational skills with high attention to detail and accuracy.

Ability to manage multiple deadlines in a fast-paced environment.

Analytical problem-solving skills with the ability to identify process improvements.

Proficiency in Microsoft Office Suite; familiarity with legal billing software a plus.

Ability to maintain confidentiality and demonstrate sound judgment.

Education & Experience

Bachelor’s degree in Accounting, Finance, Business Administration, or related field preferred.

Minimum of 3 years of billing experience, with legal billing experience strongly preferred.

Prior experience in finance operations and accounts receivable management required.

Physical Requirements

Prolonged periods of sitting at a desk and working on a computer.

Must be able to lift up to 15 pounds at times.

Who Are We:

An Equal Opportunity Employer. We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

Full-time