Administrative Specialist

Position Summary

Necco has an opportunity for a career as Administrative Specialist. This role will provide value to the company by supporting the activities of the team and being a liaison to the finance department.

You should be accurately described as

A happy warrior who thrives on leading from the front with strategic thinking. A solid communicator in search of decisions that deliver real results. A courageous mutant; a problem-solver, financial steward, and one who excels at collaboration. A passionate pragmatist about the company’s success, growth, and program quality.

The candidate selected will be responsible for the following:

Data Entry/Systems

Accurately and promptly enter data into applicable systems (e.g., intakes, respites, moves, discharges) within 24 hours

Provide feedback to team members regarding the presence and absence of documentation through generated reports, if applicable

Maintain and track all referrals through applicable databases, if applicable

Complete all state-specific database requirements

Fiscal and Medicaid Service Management

Serve as a liaison to the Finance Team regarding issues related to billing and payments to the office and programs

Verify insurance for Integrated Services Behavioral Health clients at entry and on an ongoing basis, if applicable

Review reports to ensure accuracy of billing and foster parent payments and coordinate changes through Billing Specialist in corporate Finance Department

Serve as a liaison amongst the Program Director, direct service staff, shared service staff (i.e. Finance and HR), and others as appropriate

Provide current and accurate information to the team regarding per diems and any other missing/needed financial data

Process and submit expenses to the state or other entities for reimbursement, if applicable

Pay invoices in Certify, as required

Electronic File Management

Maintain electronic employee files and ensure their accuracy

Notify employees of upcoming documents needed for Electronic File Management (EFM) and escalate to Program Director as needed

Team Responsibilities

Oversee external office communications (e.g., phone, fax, mail, front desk, and email) and arrange and ensure coverage as needed

Work with the Facilities Manager to ensure a well-maintained and clutter-free office space, addressing issues as they arise

Assists with ensuring office space is maintained to meet required COA, State and Federal safety standards

Submit quarterly office checks/audits to Safety and Risk, as applicable

Attend and participate in Necco meeting structure, administrative specialist conference calls and activities

Communicate in a responsible, courteous and professional manner with stakeholders

Ensure the confidentiality of client records and office environment

Accept additional tasks from self-directed work team as appropriate

Understand and Execute our Corporate Culture Principles and Strategy

Participate in achieving our mission of We Build Families

Participate & Take Ownership of the Individual Performance Scorecard

Position Qualifications

Minimum of 21 Years of Age

High School Education (Degree Preferred)

Valid Driver’s License

Minimum of 3 Years’ experience in office, data entry and/or billing

Valid driver’s license

25/50 to 100/300 Auto Insurance Coverage depending on role and responsibilities

Training and Travel willingness

Excellent organizational and technological skills

Excellent written and oral communication skills

Successful completion of all required criminal background checks

Must possess the skills to navigate and execute software programs (i.e Microsoft Office, Database, Electronic Health Record, Dashboard)

Must have the ability to identify issues and willingness to discuss with appropriate teammates

Must have the ability to enter timely and accurate data

Must have the ability to adhere to scheduled and unplanned deadlines

At Necco, we value diversity and are committed to creating an inclusive and equitable work environment. We embrace individuals of diverse backgrounds, experiences, and perspectives. We believe that a diverse team fosters innovation and creativity, and we actively seek candidates from all races, ethnicities, religions, genders, sexual orientations, abilities, and ages to join our organization. We are dedicated to providing equal opportunities for employment and advancement to all qualified individuals, and we encourage applicants of all backgrounds to apply.