Material Handler

Job Description

About Tobin Scientific

Tobin Scientific is a leading provider of cold chain, ambient storage, and transport & logistics services for the biopharma industry, and is one of the fastest growing companies in Massachusetts. Serving a diverse array of clients in life sciences, university, government, and more, we're recognized for our expertise in ensuring the safety and security of temperature-sensitive products during transport and storage. Our cGMP storage solutions are custom-built for the pharmaceutical and biotech industries, managing mission-critical consumables, equipment, raw materials, and finished goods with precision. Nationally acclaimed for laboratory relocation, principal investigator support, and other logistics services, Tobin Scientific's holistic approach and commitment to excellence make us an integral player in life science services.

About the Role

We are seeking a Material Handler with strong attention to detail, and high standards of customer service. This role is a key liaison between Tobin Scientific and our pharma and biotech clients. You will play an integral role ensuring that Client requests are met in a timely and accurate manner. This person represents the front line for Tobin Scientific, and will become a trusted counterpart among some of the world's leading scientific teams. This is a full time position located at our Rowley, MA Warehouse.

What we are looking for

Minimum education: High School diploma or GED

2+ years in customer-service with strong track record of client satisfaction; or 1+ year of experience within a warehouse involving warehouse procedures, inventory management, and logistics.

Highly professional with strong work ethic, and a positive, solutions-oriented attitude.

Excellent communicator, including providing and receiving constructive feedback.

Adaptable and takes proactive measures to understand new skills or concepts.

Can operate independently with minimal oversight, and seek support when necessary.

Follow provided SOP's and work procedures.

Perform additional shipping and stocking tasks, as necessary.

Perform job requirements safely with the required PPE.

Balance multiple priorities, and manage time to complete assigned tasks within shift.

Intermediate computer skills (exhibits ability to operate Warehouse Management Systems).

Able to walk up to 5+ hours daily and lift 50 lbs.

OSHA 10 and forklift operator certifications preferred.

Key Responsibilities

Conduct inventory picking, staging, and loading for outgoing shipments, ensuring accuracy and efficiency.

Offload incoming shipments, perform detailed inspections, and execute intake processes, including proper "putaway" tasks in designated locations using forklifts, pallet jacks, and other equipment.

Navigate and update inventory records accurately using Warehouse Management System (WMS) software.

Perform daily safety checks on equipment to ensure compliance with operating standards.

Enter operational and inventory data as required by Site Lead and Inventory Control Specialist (ICS).

Collaborate with team members to conduct thorough inventory audits and resolve discrepancies.

Process deviations (i.e., damages, miscounts, etc.) according to provided SOP.

Serve as a professional and reliable representative of the Tobin Scientific organization during in-person and online interactions with clients.

Maintain clean, safe working environment.

What we offer:

Unlimited Vacation

Health

Vision

Dental

401(K) Match

Weekly Pay

Referral Bonus

9 Paid Holidays

Life Insurance: Basic and Supplemental

Short-Term Income Protection and Long-Term Disability (LTD)

Tuition reimbursement - up to $5000 after 6 months working with Tobin.

Tobin Scientific is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to creating an inclusive environment for all our employees.

Full-time